Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
Contact Dealership
View Awards

985 Route 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 4,513 reviews

March 30, 2023

Great service experience. Excellent staff, answered all of my questions. Quick, reliable and everyone was very helpful More

by WAFIKRIZKALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nour Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Thank you for bringing your questions to the attention of our team. We are pleased to know they were able to provide quick, reliable and helpful service. Until your next visit here at BMW of Ramsey, Safe travels.

Mar 31, 2023 -

BMW of Ramsey responded

We are thrilled to know you had an excellent service experience with our team! Thank you for your wonderful review. We look forward to serving you again at BMW of Ramsey.

March 30, 2023

My service guy , Kenny is on point . I like that he communicates with me when it comes to my car and what needs to be done. Also the mechanics and the supervisors on site. They are very More

by ALVEDA_ALSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Thank you for trusting our team to care for your vehicle! We are happy to read that Kenny provided excellent communication throughout your visit, and that each member of our team provided helpful and friendly service. For any future needs, please continue to keep BMW of Ramsey in mind.

March 30, 2023

Too competitive of a climate, was told car was available then proceeded to be told " do you want the car or not?" after asking some questions and due diligence. Bought the car anyway but in no way was this More

by DINO6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydanie , 4/5, Robert Redcross
Report | Print
Apr 03, 2023 -

BMW of Ramsey responded

Hello, I would like to offer my apologies, as this is not the level of customer care we hope to provide to our customers. While I’m pleased to know you are happy with your purchase, I can assure you this feedback will be shared with the team in hopes of improving future experiences. Should you wish to discuss further, please reach out to me using the contact below. Gregg Weinglass 551.777.5501 General Sales Manager

March 30, 2023

1 day appointment, Very prompt service and extremely attentive to my car needs. Excellent job. Would highly recommend More

by Pugsleycc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

We're honored to have earned your recommendation. Thank you for your honest, positive feedback. We look forward to working with you again one day.

March 30, 2023

I was given a tire estimate and then they raised it by over 1k. Way off he original estimate . More

by Sm.Mika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hey Mika, while we appreciate you reaching out to our team for your tire needs, we hope you will understand estimates can vary dependent on quantity, brand and desired tread. Should you have any additional question regarding your final quoted price, our team will always be happy to address them with you. Please don't hesitate to give us a call.

March 30, 2023

Expedite service, friendly, and took the time to hear my concerns. Good communication. Thank you! More

by PERIODOC.YUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Conteleon
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hello, Our team is glad to know you received good communication and service during your recent visit. Thank you for your 5-star review! We hope to serve you again soon here at BMW of Ramsey.

March 30, 2023

Ted provides exceptional service as always. My daughters have the same experience. This is the main reason we specially we ask for him to handle our visit to the dealership. We found him to be More

by smdaoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Honest, excellent service is always what our team aims to provide. We're happy to know you have noticed Ted and our team's efforts. Thank you for your wonderful feedback. We look forward to serving you again down the road at BMW of Ramsey.

March 30, 2023

Service was tremendous. Our rep Roddy was professional, friendly and informative. We viewed him as an advisor more so than a sales associate. More

by ROMAN HERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roddy Acuna
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hello Roman, Thank you for coming to see us! It was a pleasure assisting you in your search for a new car. Roddy and our BMW of Ramsey team hope to have the opportunity to work with you again in the future.

March 30, 2023

Excellent service. Prompt and thorough. First class operation. The technician did a great job with the car. Convenient. More

by BRENTHTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hi, thank you for choosing to visit our BMW of Ramsey team. If it great to hear our team provided you with a first-class service experience. Our team hopes to see you again down the road.

March 30, 2023

Realistically, quick and easy, they valued my time and they communicated very well. I couldn’t of went smoother. Very happy. More

by CAROLLO331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nour Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hey Carol, we are thrilled to hear our BMW of Ramsey team provided you with a quick and easy five-star experience. Your happiness means a lot to us and we look forward to see you again.

1
...
120
121
122
...
452