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BMW of Ramsey

Ramsey, NJ

4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

March 30, 2023

Good service…great people. That’s pretty much it …also great cars and sport cars More

by Santabajos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

BMW of Ramsey responded

Hello, thank you for taking the time to visit our BMW of Ramsey team. Your kind feedback is greatly appreciated. Stop by and visit us again anytime.

March 30, 2023

Great dealership easy to work with very friendly and accommodating. Must purchase a car from BMW of Ramsey. He won’t go wrong. More

by JCORREA913
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

BMW of Ramsey responded

Hi, what a great shout out to our BMW of Ramsey sales team. We love to hear of easy, friendly and accommodating experiences from our valued customers. Our entire team hopes to see you again down the road.

March 30, 2023

Beautiful dealership! Excellent customer service and even better sales experience Jorge Batista is your guy hands down. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

BMW of Ramsey responded

Hi Michelle, thank you for the wonderful five-star review of Jorge and our BMW of Ramsey team. Congrats on your new ride and we hope you enjoy the miles ahead.

March 30, 2023

As time is very valuable to us all, Ramsey BMW does it right the first time! Excellent service, professional service adviser and outstanding mechanics! More

by JGASKINS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Gallahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Weinglass
Mar 31, 2023 -

BMW of Ramsey responded

Hello, our BMW of Ramsey team understands your time is valuable and it was our pleasure to get you back on the road as quickly and as safely as possible. Our team hopes to see you again in the future.

March 30, 2023

This dealership provides top notch service! I'm a first time bmw customer. They are very diligent. More

by 2SWEETMONKEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

BMW of Ramsey responded

Hello, welcome to the BMW family! We are happy to hear our BMW of Ramsey team provided you with a. top notch five-star experience. We appreciate your business and time. Come by and visit us again anytime.

March 30, 2023

The treatment and service that I was provided with was exceptional and will always come back here! More

by jacobbayat1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

BMW of Ramsey responded

Hi Jacob, we appreciate you taking the time to visit our BMW of Ramsey team. Your kind five-star feedback means a lot to us and we look forward to seeing you at your next visit.

March 30, 2023

Amazing customer service . Jim and Ben were super helpful and got me in and out in less than an hour. Would definitely recommend bmw of Ramsey to everyone I know!!! More

by JOSEPHSTEPANIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Gallahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nour Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

BMW of Ramsey responded

Joseph, thank you for the kind shout out to Jim and Ben. Our BMW of Ramsey team appreciates your five-star review and we hope to see you again in the future.

March 30, 2023

The dealer was amazing to do service with. Very efficient and through and not to mention very professional! Loved how they were keeping me up to date with my vehicle via video! The technicia More

by BEGUM_66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosiris Cordero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Scion
Mar 31, 2023 -

BMW of Ramsey responded

Hi there, thank you for choosing to visit our BMW of Ramsey team. Your thoughtful five-star feedback is greatly appreciated. Anytime our team can be of assistance, please feel free to stop by.

Mar 31, 2023 -

BEGUM_66 responded

Thank you so much!!

March 30, 2023

Service writer was helpful he was very detailed oriented and he answered all of my questions More

by anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

BMW of Ramsey responded

Hi Anthony, thank you for taking the time to share your kind feedback for your service writer when visiting our BMW of Ramsey team. Come back and visit us again anytime down the road.

March 07, 2023

First of all, the sales process went smoothly, and I have nothing but high praise for the sales team. On the other hand... I cancelled the dealer's third-party extended warranty within 60 days of purchas More

by yorker
Recommend Dealer
No
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
Mar 08, 2023 -

BMW of Ramsey responded

Hello John, While I’m happy to know your purchasing experience went well, I regret to see the wait time you have encountered for receiving your warranty cancellation refund. I appreciate the timeline you have shared here and would like the opportunity to speak with you directly and provide an update. Please consider reaching out to me at the number below. Gregg Weinglass 551.777.5501 General Sales Manager

Mar 08, 2023 -

yorker responded

Update 3/8/2023: Within 2 days of filing complaints with Better Business Bureau, Consumer Financial Protection Bureau, and posting these experience reviews, BMW Ramsey reached out to me for the first time in 4 months. A refund check actually arrived today, postmarked 3/1/2023, but ONLY for the original amount. It's missing the twice 10% monthly penalties owed. Danielle has promised to follow up with Lithia corp office for the missing amount.

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