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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

November 28, 2023

Great customer care, excellent service. A very knowledgeable staff that knew their cars well. Financing was a breeze More

by BRYANAULD222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan who helped set up the car, Marcelo Garcia
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Nov 29, 2023 -

BMW of Ramsey responded

Hi Bryan! We're delighted to know you had a great experience with our knowledgeable team at BMW of Ramsey! We always aim for excellent service and smooth financing. Thanks for your review, we appreciate it! Come again soon!

November 28, 2023

Very unorganized, service representative was not client oriented. Car sat for .5 hour in lot while I waited. Employees wandering in hallways. I was also looking for a new vehicle but no available sales pe More

by DIANE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Casares
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Nov 30, 2023 -

BMW of Ramsey responded

Diane, I'm sorry to read about your experience. We aim for efficiency and customer satisfaction so it's disappointing to learn that was not the case during your visit. Your feedback is valuable in helping us improve our service delivery. Please reach out directly if you'd like to discuss this further or need assistance with finding a new vehicle - we're here for you! Thank you, Jim Crowe - Service Manager - 551-777-5590

November 28, 2023

It was a great pleasure great customer service nice attitude professional environment I would recommend anyone More

by ADLEYGREEN845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 29, 2023 -

BMW of Ramsey responded

Hi Adley! We're delighted to know you had a great experience with our team at BMW of Ramsey and appreciate your recommendation. Thanks for the positive feedback and we hope to see you again soon!

November 28, 2023

It was great! I don’t know what else to say. I t was great! More

by Nasia.Papanicolaou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 29, 2023 -

BMW of Ramsey responded

Hi Nasia! Thanks for leaving us a review about your great visit! We hope to see you again for many more!

November 28, 2023

Very easy , very simple Very easy , super easy to deal with absolutely no stress , my kind of business More

by ASHMOOVE23
Recommend Dealer
Yes
Employees Worked With
Gregg Weinglass, Gregg Weinglass
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Nov 29, 2023 -

BMW of Ramsey responded

Hi! We're glad to know your experience at BMW of Ramsey was stress-free and straightforward! We aim for simplicity in our business dealings. Thanks for the positive review and we hope to see you again!

November 28, 2023

Kenny was accommodating polite and informative Had a great experience as usual Thank you very much More

by SUSIE0208
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
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Nov 29, 2023 -

BMW of Ramsey responded

Hi Susie! Thanks for letting us know that Kenny was accommodating, polite, and informative during your visit. It's great that you had a great experience at BMW of Ramsey. Come again soon!

November 28, 2023

Terrible and overcharged compared with other BMW dealerships in the region Their prices of tires are at least 25% higher than other nearbyBMW dealerships. Communication was always poor More

by seonghowu
Recommend Dealer
No
Employees Worked With
Benjamin ABRAMOV
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Nov 30, 2023 -

BMW of Ramsey responded

Seonghowu, I'm sorry to learn about your experience. We aim for transparency in our pricing and communication, so it's disappointing to read this feedback. If you're open to discussing this further, please reach out directly as we'd like the opportunity to address any concerns you may have and work towards a resolution. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 27, 2023

Very good experience and got a great price on a pre-owned not BMW vehicle. More

by khocke
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sedanne Munger was my only salesperson (apologies for misspelling)
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving a review. It's great to hear that you had a good experience and got a great price on a pre-owned vehicle at BMW of Ramsey. We hope to see you again soon for more awesome visits and service experiences!

November 27, 2023

Jesus was the absolute best. He was super helpful, very communicative and made the process of ordering picking up my me car easy and exciting. More

by frezzro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review. We're so glad to know that you had a great experience with Jesus at BMW of Ramsey! It's wonderful to see how he made your car ordering and pick-up process easy, and he was great at communicating. Enjoy the new ride and we hope to see you again soon!

November 27, 2023

Scheduling appointments are convenient. Upon arrival you are greeted & taken care of. The waiting area is comfortable & the restroom is spotless. At checkout the gal is pleasant & efficient More

by DAWNCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ferreiras, Ben Abramov
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Nov 28, 2023 -

BMW of Ramsey responded

We're glad to know that you found our scheduling convenient and the waiting area comfortable at BMW of Ramsey. We strive for a pleasant experience from start to finish, so it's great to see we hit the mark! Thanks for sharing your feedback with us and we hope to see you again!

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