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BMW of Ramsey

Ramsey, NJ

4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

March 31, 2022

BMW of Ramsey is a 5 star dealership. I have never used any other dealership in the area with my purchases of being a BMW owner for over 20 years . Excellent customer service each and ev More

by Melanietort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Apr 04, 2022 -

BMW of Ramsey responded

Melanie, your feedback made our day! We are grateful for your loyalty as a customer!

March 31, 2022

The dealership was easy to work with. The staff was very friendly and professional. Jason kept me update to date with the status of my vehicle. More

by dinamessery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
Apr 04, 2022 -

BMW of Ramsey responded

We’re grateful for your feedback, Dina. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

March 29, 2022

We came in for a service appointment and we were promptly taken care of . We were provided an Uber so we could go out for lunch while waiting. Upon completion of the work we were provided a return ride. Our More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Mar 30, 2022 -

BMW of Ramsey responded

Mike, we are pleased to hear that you were satisfied with your service visit. We will be sure to share your feedback with Ted! Thank you for choosing BMW of Ramsey.

March 26, 2022

Just picked up my X4. Mark Rosenblatt and Octavio Escada could not have made the process easier. This is my 6th BMW. Mark is an exceptional sales person who provides gu More

by jcaliso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio
Mar 28, 2022 -

BMW of Ramsey responded

Thank you for your kind words about Mark and Octavio. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

Mar 28, 2022 -

jcaliso responded

Great car by the way.

March 25, 2022

The dealership was easy to work with. The staff was friendly, accommodating and efficient. I wil return when neede! More

by Ed.pasquarelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Motta
Mar 25, 2022 -

Ed.pasquarelli responded

BMW of Ramsey is a friendly, efficient and easy to work with dealership. All parts of purchase were smooth and seamless! I will recommend this dealership to others!

Mar 28, 2022 -

BMW of Ramsey responded

We are pleased to hear that you enjoyed your visit, Ed! We do our best to always provide our guests with a professional and friendly environment. Thank you!

March 24, 2022

The staff at BMW OF RAMSEY are knowledgeable and polite. My experience at the dealership is always a pleasant one and I will definitely return to them if I am in the market to purchase a new vehicle. More

by Algbxv35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vicoso
Mar 25, 2022 -

BMW of Ramsey responded

We always strive to receive this feedback from our guests. Our number one priority is you so thank you for letting us know how we are performing. Have a wonderful day!

March 21, 2022

Brandon did a terrific job and was on top of everything and stayed in touch w me the whole time It was a pleasure to have my car serviced here More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON OTTO
Mar 22, 2022 -

BMW of Ramsey responded

Michael, we are happy to hear that Brandon was prompt in his communication with you. We are delighted to serve you and always look forward to your next visit!

March 21, 2022

Have much closer options for service but thrilled I took the extra trip to bmw of ramsey. It was smooth and extremely easy. Everyone from the check in to my service agent Benjamin was top notch. Very happy More

by Andybnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Abramov
Mar 22, 2022 -

BMW of Ramsey responded

Andy, we are grateful that you took the time to do business with us at BMW of Ramsey. We made sure to share this feedback with Benjamin to give him the recognition that he deserves. He was delighted! Thanks again!

March 21, 2022

Nice place. Good service. Labor rates are high. Always got my car back in perfect condition. More

by ejkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

BMW of Ramsey responded

Thank you for posting your positive review. We value your business and always strive to provide quality service. We look forward to your next visit.

March 15, 2022

This is the worst BMW service place . After spending over $1500.00 the servixe I received is 0. Came in to change oil and vehicle check . Service advisor Ysrael text me saying I have to c More

by alminradoncic1978
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ysrael Sancez service advisor
Mar 16, 2022 -

BMW of Ramsey responded

Hello, It is unfortunate to learn of the continued issues you are experiencing with your oil sensor. While I can certainly understand your frustration, I hope you will consider reaching out to me directly so that I may work with you towards a positive outcome. I hope to hear from you soon. Jim Crowe 551.777.5590 Service Director

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