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BMW of Ramsey

Ramsey, NJ

4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

November 01, 2020

Veronica was the best! 7th bmw and best purchase experience yet. Helped find what ww needed and made process very smooth! With a doubt recommend Veronica and the Ramsey BMW team More

by Wmjc22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

BMW of Ramsey responded

Thank you for reviewing BMW of Ramsey and for giving a shout out to Veronica. We wish you safe travels and we look forward to working with you when you are in the market for vehicle #8!

October 31, 2020

Veronica was excellent in helping to transition my 2017 BMW to a new 2020 x3 BMW. She is courteous and helped tremendously to instruct me how to set up my car. Robert was also excellent explaining ev More

by Lynda627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert DiDomenico
Nov 02, 2020 -

BMW of Ramsey responded

Thank you for taking the time to leave us a review! Veronica and Robert are both excellent members of our team at BMW of Ramsey, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your new 2020 BMW X3!

October 30, 2020

The dealership and Jesus made the trade in of my old vehicle to my new lease a smooth transition. Jesus went above and beyond to make sure i received the best deal. You can tell he knew his stuff. He di More

by Patricia Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

BMW of Ramsey responded

Patricia - It makes us smile to hear that Jesus went "above and beyond" to assist with your purchase. Congratulations on your beautiful new BMW X3! We truly appreciate your recommendation as well as your business. - BMW of Ramsey team

October 29, 2020

I have had consistently great experiences at BMW Ramsey. I have purchased my last three cars there and each time it has been easy and extremely professional. They have outstanding people, service and a grea More

by P Salerno
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Bibbo
Oct 30, 2020 -

BMW of Ramsey responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at BMW of Ramsey, and we are proud that we've earned your loyalty. We will certainly let Anna know that you appreciate her help, and we look forward to your next visit!

October 28, 2020

Jorge was great, it was as easy and painless as could be. Leasing a new BMW was a positive experience. Thumbs up to Jorge and the entire staff. More

by Joeschawe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

BMW of Ramsey responded

Thank you for reviewing BMW of Ramsey and for giving a shout out to Jorge! We strive to deliver a seamless and enjoyable experience and I am thrilled to hear that you were taken care of!

October 27, 2020

BMW OF RAMSEY ARE THE BEST !!!!!. I WOULD RECOMMEND ANYONE TO GET THERE BMW THERE ....THEY ARE REALLY NICE GINUWINE PEOPLE 100%. I WILL BE BACK. More

by Netta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
Oct 27, 2020 -

BMW of Ramsey responded

Netta, thank you for the review! It was our pleasure to assist you here at BMW of Ramsey, and we look forward to working with you again sometime!

October 27, 2020

Very clean very friendly.. salesman are friendly.. my experience is unique.. I purchased a b7 for a comfortable price but the car has a check engine light on that hasn’t been addressed before purchase.. More

by Easycream456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert DiDomenico, Jorge Velarde
Oct 27, 2020 -

BMW of Ramsey responded

This doesn't sound like the transparent and accommodating service we pride ourselves on here, and I would be more than willing to speak with you directly about what happened to see if we can make this right. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Gregg Weinglass - General Sales Manager - 201-258-6094

Oct 28, 2020 -

Easycream456 responded

Thanks for your response mr weinglass... like i said earlier this was a very weird and unique sales experience.. salesman are very nice polite and cordial.. but so am i.. everything i wrote in my previous review was true.. from the non working tablet to the pressure for things like leather protection that i didn't need. They wanted to sell packages that ultimately covered the same things but guess what was offered last.. the extended warranty.. you'd figured that would be first.. and thats before we get into the car being sold with a complete cracked bumper.. which i have pics of.. i choice not to mention the salesman out of respect because again they was polite with the wrong doing.. you put your number up there so I'll be calling you tomorrow morning at 11. My contact info should be easy to find being b7 alpinas don't come across many show room floors... this was 2 weeks ago.. thank you.. speak with you soon.

October 21, 2020

Jorge was knowledgeable, patient, and thorough in Jorge was knowledgeable, patient, and thorough in demonstrating describing the X 6 features. He had an in-depth understanding of the various m More

by George.Dertouzos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lebron, Phil Battaglino
Oct 21, 2020 -

BMW of Ramsey responded

Thank you, George, for reviewing BMW of Ramsey. It is our goal to find a vehicle that suits the needs of shoppers and we are pleased to hear that Jorge & Phil were able to help you purchase a BMW X6. We'll be sure to share your additional feedback with our team. Safe travels!

October 19, 2020

Very disappointed, After a big maintenance service I wrote a review that everything was good only that the steering wheel is not centered. I got a response about it and to call back. I called back three More

by Cjyankee2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

BMW of Ramsey responded

I apologize if you have been unable to reach us. The satisfaction of guests remains our priority and I'd like to step in here to take care of your concerns. I won't be able to get in touch without your full name, so please consider calling me directly. Thank you, Anthony Candela - Service Manager - (201) 258-6005

October 18, 2020

Had a very pleasant experience with Pedro. I took delivery of X5 with the deal we agreed on in less than 30 mins. Smooth transaction. -Sam More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

BMW of Ramsey responded

Hi Sam - Thank you for taking the time to share your experience! It is wonderful to hear that Pedro went above and beyond to make your purchase experience go smoothly. Congratulations on your new BMW X5, and we hope to work with you again down the road! - The BMW of Ramsey team

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