BMW of Ramsey

Excellent work! My brakes were replaced on time without Excellent work! My brakes were replaced on time without any problems and any surprises. I received virtual check on my car. Love it. My car was wa Excellent work! My brakes were replaced on time without any problems and any surprises. I received virtual check on my car. Love it. My car was washed and clean after the service. Thank you Jason More

excellent customer service as usual!! Tony and his staff are An amazing group of people I Would recommend BMW of Ramsey for your service and sales needs! are An amazing group of people I Would recommend BMW of Ramsey for your service and sales needs! More

Our experience with Sydannie was excellent. She was professional, attentive and courteous. Also, Kirsten was extremely helpful and knowledgeable explaining the functionality. The whole process was real professional, attentive and courteous. Also, Kirsten was extremely helpful and knowledgeable explaining the functionality. The whole process was really a great experience More

Excellent customer services. Very friendly and professional . Our Salesman Ernesto Motta very helpful. He was very knowledgeable with all the BMW services. He is a “10” professional . Our Salesman Ernesto Motta very helpful. He was very knowledgeable with all the BMW services. He is a “10” More

The worst customer service I've experienced at any car dealership. No value of time, zero professionalism, horrible customer service. I was in the market to replace one of my vehicles with a new BMW X5. W dealership. No value of time, zero professionalism, horrible customer service. I was in the market to replace one of my vehicles with a new BMW X5. Went online and sent an inquiry for one of the vehicles listed on their website. The very next day i received an email from Rudolph W asking if I have any questions. I responded back within minutes since I wanted to finalize the transaction the same day but he never replied to any of my emails. Finally, I called and spoke with another sales advisor Jorge who took my information and promised to call back after checking with his sales manager for possible trade-in for my old 2014 BMW X5, but as expected I never heard back from him. Not sure how they run this dealership because here you have a potential buyer who is ready to purchase the vehicle the same day but they totally ignored the emails and phone inquiry. I strongly advise you against supporting, dealing or purchasing from this dealership especially if you are a busy professional. They don't respect your time. More

Lori Asserson and Mark Rosenblatt were outstanding to work with and really listened to the customer’s needs. They made leasing a new vehicle at BMW of Ramsey an easy process and I would definitely recomm work with and really listened to the customer’s needs. They made leasing a new vehicle at BMW of Ramsey an easy process and I would definitely recommend them. I am very satisfied with my experience. More

Very pleasant experience dealing with Ramsey BMW. Our salesperson Jorge Velarde really went out of his way to make this deal happen. Likewise, Robert Redcross in finance was very pleasant and didn't pres salesperson Jorge Velarde really went out of his way to make this deal happen. Likewise, Robert Redcross in finance was very pleasant and didn't pressure us with options. Overall a nice environment. More

Yesterday, we took delivery of an absolutely gorgeous BMW X3 M40i from BMW of Ramsey. It was a total pleasure to work with Jorge Velarde, and his manager Ryan McGowan. They were consummate professionals from X3 M40i from BMW of Ramsey. It was a total pleasure to work with Jorge Velarde, and his manager Ryan McGowan. They were consummate professionals from start to finish, and they made buying a car easy. The deal they offered me was highly competitive and very fair. There was no haggling or stress involved at all. If you need a BMW I strongly recommend that you check out Ramsey and ask for Jorge Velarde. You won't regret it. More

Horrible, Unprofessional, Rude!!! On May 22 2020 I was sold a falsely advertised car by Rudolph, which turned out to be the opposite of what I was told! He lost my spare key without any concern and left m sold a falsely advertised car by Rudolph, which turned out to be the opposite of what I was told! He lost my spare key without any concern and left me without contacting me! After a week of the purchase the engine light came on, axle, gas cap, and battery were all bad!!! Three months later I still don’t have my plates and upon trying to reach out to the dealerChris Miele and Leanne Tattoli was very rude and unprofessional without addressing my concerns and nobody cared regarding my situation and I contacted corporate and nobody has contacted me to date!!!!! Beware of this dealer!!! A total nightmare!!! More

No service in the service department. Service rep, Anna Marie Piserchia, was impossible to reach. Car wasn't ready for a week. $3000 of repairs, car couldn't be located at pickup. Anna Service rep, Anna Marie Piserchia, was impossible to reach. Car wasn't ready for a week. $3000 of repairs, car couldn't be located at pickup. Anna wasted my time and was difficult and unpleasant. More