BMW of Ramsey

Misleding sales....do homework before you do business here. Don't be misled and taken advantage of lie me. Very disappointed. Lost a repeat customer. here. Don't be misled and taken advantage of lie me. Very disappointed. Lost a repeat customer. More

DWAYNE WONG IS A LIAR AND DO NOT TRUST THIS DEALERSHIP Dwayne Wong is a liar and has no integrity and Matthew Bibbo is non responsive when issues about integrity are flagged to him. Do not trust this deale Dwayne Wong is a liar and has no integrity and Matthew Bibbo is non responsive when issues about integrity are flagged to him. Do not trust this dealership and you are better off going elsewhere. More

I had a very positive experience buying a used car from BMW of Ramsey. Tim Gallagher was responsive, knowledgeable, and made the car buying process easy. I appreciate how my questions and concerns were a BMW of Ramsey. Tim Gallagher was responsive, knowledgeable, and made the car buying process easy. I appreciate how my questions and concerns were addressed in a straightforward manner, without the high-pressure tactics seen at other dealerships. I will be recommending Tim for the next family member or friend who is looking for a BMW. More

Lori Asserson was amazing and great, again. Leasing another car was uneventful and painless. I will highly recommend her for those who are interested in leasing and or buying any BMW car. I will recomm another car was uneventful and painless. I will highly recommend her for those who are interested in leasing and or buying any BMW car. I will recommend Ramsey BMW and to look for her. The person who went over the car features and walked me into operating them was also great. More

Very easy and smooth, but a little slow Max was great as he was VERY responsive on text message as we led up to my visit. that was really appreciated as it made our communication quite easy Max was great as he was VERY responsive on text message as we led up to my visit. that was really appreciated as it made our communication quite easy while i was at work. this way when i was at the dealer we just had to do the test drive and final negotiations on the pricing. so that was GREAT. my only issue is that when i was there, it seemed to slow down quite considerably. each part of the final sale process from the insurance transfer, the financing, and the final signing still took from 1:30 to 6;30pm. this was the whole reason that i did most of my research, negotiation and communication throughout the week, was so that i could show up and make the deal and drive out with a new car in a few hours. 5 seems like a lot for something that was basically done before i even got there. all in all though a very easy and pleasant experience with Max. More

Would highly recommend working with Frank B. He provides excellent customer service, responds right away, and very professional!! I am very happy with the work done to my vehicle as well as Franks Customer excellent customer service, responds right away, and very professional!! I am very happy with the work done to my vehicle as well as Franks Customer Service. Thanks Frank! More

Awesome! Excellent Service I saw a used car online and made an appt with Jesus Vicioso. We went for a test drive and I decided to purchase the car. Jesus created an environmen I saw a used car online and made an appt with Jesus Vicioso. We went for a test drive and I decided to purchase the car. Jesus created an environment that made me feel comfortable. He was always professional and respectful during our conversations/negotiations. He went out of his way to work with my schedule and even picked me up from the train station the day I picked up the car - which was detailed and ready to go when I got there. Jesus was awesome. I understand someone else was interested in the same car but BMW of Ramsey was respectful of my business and continued negotiations with me. I contacted them first and I appreciate that they allowed me to be first in line to make an offer - It shows they have respect for customers. I highly recommend this dealership. More

Repeat Customer Back in November of 2018, I purchased my first BMW, a CPO 2016 BMW X3 for our Florida home from BMW of Ramsey. After having such a positive experi Back in November of 2018, I purchased my first BMW, a CPO 2016 BMW X3 for our Florida home from BMW of Ramsey. After having such a positive experience with the first purchase, I returned again this December 2019 with both myself and my wife’s lease expiring in the beginning of the new year. Our salesman, Jesus Vicioso was stellar with the entire process from start to finish, just like last time. He was not only prompt, but attentive both in responding to my email (in less than 30 minutes of sending) with our particular requests and specifications, and as well in person at the dealership. Jesus was knowledgeable, demonstrated excellent professionalism and got us exactly what we wanted, a CPO 2017 BMW X3 and a 2020 BMW X5. We were very pleased with each purchase from Ramsey BMW. I highly recommend Ramsey BMW, in particular our salesman Jesus for a great car buying experience. More

Bad Business, stay away Went there last week to look at a car they had advertised online. i made an appointment and they told me car was available. Upon arrival salesman tell Went there last week to look at a car they had advertised online. i made an appointment and they told me car was available. Upon arrival salesman tells me the car is being test driven buy another customer and that i had to wait. finally i get my chance to test drive the car. we sit down to discuss price and that's when the sales manager comes over and proceeds to tell me that the car i'm interested in someone else is also interested in. he basically told me it was a bidding war. And best offer wins, and that's just ridiculous and outrages for that to even be suggested. very bad business practices. I was extremely turned off and would never go back to this place. And i will tell everyone i know to stay away from this place. Ended up going somewhere else and getting a great deal. More

Fantastic pre-owned vehicle purchase experience Found a pre-owned car online, which dealer ultimately added new tires & brakes in order to certify. Did not change the sell price to reflect this wor Found a pre-owned car online, which dealer ultimately added new tires & brakes in order to certify. Did not change the sell price to reflect this work. Rims also refinished. Vehicle held for me until I could complete my purchase, patient with my commute schedule. Very fair offer on my trade. Made call to switch insurance on my behalf. Hand-delivered the town parking permit I left in my trade vehicle to my home. More