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BMW of Ramsey
Ramsey, NJ
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,513 reviews
October 14, 2019
Purchasing new car I had a great experience leasing and taking delivery of my new X1. Frank and Dwayne made the experience seamless and the financing manager was very s I had a great experience leasing and taking delivery of my new X1. Frank and Dwayne made the experience seamless and the financing manager was very straight forward and collaborative. My second BMW and another great experience. More
by Codiscar
October 11, 2019
Ghoulishly Shady 👻 STAY AWAY They’re ghoulishly shady 👻 Like Shady AF. Stay away see all negative reviews and how similar they all are.... Coincidence? I think not. I fee They’re ghoulishly shady 👻 Like Shady AF. Stay away see all negative reviews and how similar they all are.... Coincidence? I think not. I feel I helped humanity if I can convince anybody to stop going here. My other review is on here also, Less anyone think i’m just some ex-employee with a grievance. However judging by the dead eyes on most of the employees there, the company motto should be changed to “The only people we treat worse than our customers are our employee’s” More
by William S.
Employees Worked With
Cameron, Brian Monahan, Anthony Circelli, Phil Battaglino, Matthew Bibbo
September 29, 2019
Love my X5 Lori and the team at BMW Ramsey did a superb job from beginning to end with my X5 lease. Great deal and great service. Thank you!! Lori and the team at BMW Ramsey did a superb job from beginning to end with my X5 lease. Great deal and great service. Thank you!! More
by 5Kids
September 02, 2019
Outstanding Customer Service Have been dealing with BMW of Ramsey for over 15 years. Consistent quality customer-centric service. Just upgraded by 5 series to a 2019. Worked with Have been dealing with BMW of Ramsey for over 15 years. Consistent quality customer-centric service. Just upgraded by 5 series to a 2019. Worked with Jorge Batista who proactively found me a 2019 530xi and came up with a reasonable price & terms. Jorge had similarly do the same for my daughter last year. Finance team (Rob D) also straightforward & helpful. Great dealership with reputable employees. Highly recommend Jorge and the BMW Ramsey team including their servicing & parts departments More
by Mark M
August 30, 2019
Great experience Lori made the entire buying experience so easy. She was friendly and knowledgeable. Finalizing a deal was quick and easy. When picking up the car, eve Lori made the entire buying experience so easy. She was friendly and knowledgeable. Finalizing a deal was quick and easy. When picking up the car, everything was prepared in advance. Made the car buying experience painless. More
by JS
Employees Worked With
Lori Asserson, Robert DiDomenico
August 17, 2019
Amazing Service! This was my first BMW car I leased and Lori helped me so much in the situation that I was in. I will definitely recommend Lori to my friends and famil This was my first BMW car I leased and Lori helped me so much in the situation that I was in. I will definitely recommend Lori to my friends and family also. More
by erikoh90
Employees Worked With
Lori Asserson, Robert DiDomenico
August 15, 2019
Went above and beyond! From the very beginning, these guys were straightforward with little to no negotiation needed. I reached out and explained what I wanted, and had litt From the very beginning, these guys were straightforward with little to no negotiation needed. I reached out and explained what I wanted, and had little expectations as to whether they can get me to where I wanted to be. But they delivered, even exceeded my expectations! I couldn’t be happier with the team I dealt with. Everyone there made it feel like we had been longtime friends. I will highly be recommending BMW of Ramsey to friends and family for all their BMW needs. Thank you so much for your help! More
by Jennbermudez_
Employees Worked With
Robert DiDomenico, James Porrazzo, Ion Sheriff
August 06, 2019
amazing service and fast delivery I’ve been with Lori since 2006 always a wonderful experience. She meets my needs. Love my new 2019 x2. And also a super thanks to Rob I’ve been with Lori since 2006 always a wonderful experience. She meets my needs. Love my new 2019 x2. And also a super thanks to Rob More
by Juicygisella
Employees Worked With
Lori Asserson, Robert DiDomenico, Brian Monahan
August 05, 2019
Worst dealership that I’ve ever experienced in 39 years Mathew Bibbo is a liar So he is the perfect guy to run this place. Dont walk, RUN!!! To any other BMW dealership One with the service department w Mathew Bibbo is a liar So he is the perfect guy to run this place. Dont walk, RUN!!! To any other BMW dealership One with the service department won’t try to scare you into paying for parts that you don’t need or exploit you under the guise of safety all taking place in their little house of lies Mathew? Please ask Anthony what story he used to placate me when he BEGGED me not to file a formal complaint in 2018 after lying about my battery and battery cable needing to be replaced in order to clear the fuel sensor? If I had I wouldn't be writing this review they would've had to fix my car correctly the first time. Here's a hint if he can't remember He asked me to pray. Ask If he used this story on anyone else, My God I really hope he didn't.... Just to calm a customer down? Glad I don’t have to sleep with his conscience or yours. They did a fine job making me remember them forever. I can only hope to do the same in return. Matthew Bibbo finally called me back about a month after He said he was sorry for the delay in calling me back (on my google review. When he did finally called me back he may try to be prepared with absolutely no information on me whatsoever. Didn’t know if I bought the car there or not. Was “looking through the communications” as I was on the phone with him. He was about as useful as a one legged man in a butt kicking contest. He “assumed” I have no idea why??? Anthony had: “been on it” the entire month I guess. He was on “it” all right. as long as by: “it” he’s talking about increasing the dealerships bottom line. At least that’s what he told me. But he assumed it was all taken care of Guess this happens when you remove yourself too deeply from the inner workings of your dealership. And I love the question about whether I bought the car there or not? So funny makes me wonder if that’s why they tried to screw me over otherwise why even bother asking that stupid question what is it matter if I brought my 2012 BMW from you or anyone else you told me you would service it and do a good job by me. Matthew’s question alone makes me Realize it if I ever bought a car again I am bringing it back to the dealer I bought it from no matter what anyone from Ramsey BMW tells you The best was I had to drive it around 250 miles seven times in a row when it failed over and over and over and over and over again on its inspection finally they broke their own “rule” and brought it and got inspected on their own. More
by William S.
Employees Worked With
Cameron (what a nightmare), Brian Monahan, Anthony Circelli, Brian Halpin, Matthew Bibbo
August 03, 2019
3rd BMW lease with Lori Asserson @ Prestige BMW Picked up my new Mediterranean Blue BMW 330 a few weeks ago… love the car! It’s the third (3rd) 3-Series I’ve leased through Lori Asserson @ Presti Picked up my new Mediterranean Blue BMW 330 a few weeks ago… love the car! It’s the third (3rd) 3-Series I’ve leased through Lori Asserson @ Prestige BMW because of the excellent/high level service. In the case of the first two leases… my office was nearby Ramsey. Now I’m about 100 miles away in Ocean County. After giving Lori the deposit/monthly lease guidelines established by my company she circled back right away with some choices. A few days later I drove up to Ramsey, turned in my current leased car, Rob in financial services had all the docs ready for signature as the new car was being set up for the trip back home. Experience was perfect... hassle-free and quick!! JT Tracy More
by JT Tracy
