BMW of Ramsey

Efficient Diana was friendly, quick and efficient. She stayed in touch with me via text to update me on the status of my service. Thank you. Diana was friendly, quick and efficient. She stayed in touch with me via text to update me on the status of my service. Thank you. More

No appointment I got a flat tire on my way to work. I was able to make to the dealership As soon as I got there, I was checked in and given a loaner and I was in m I got a flat tire on my way to work. I was able to make to the dealership As soon as I got there, I was checked in and given a loaner and I was in my way. Absolutely great service More

Service Jhon is awesome I will always be a customer of Ramsey bmw he took care of me and I will always be thankful for him Jhon is awesome I will always be a customer of Ramsey bmw he took care of me and I will always be thankful for him More

Needed a new key fob battery. Came into Service without an appointment because my X5 warned me that the key fob battery was failing. I was immediately approached by Brian Halpin w Came into Service without an appointment because my X5 warned me that the key fob battery was failing. I was immediately approached by Brian Halpin who asked me if I needed help. He took care of the battery replacement and I was on my way in less than 10 minutes. More

Was able to get an appt and problem resolved I was able to get a service appointment yesterday and the problem was resolved within 2 hours. They had to reload new sosftware fix. Tks I was able to get a service appointment yesterday and the problem was resolved within 2 hours. They had to reload new sosftware fix. Tks More

Efficient, knowledgeable, thorough Bravo! Excellent, flawless, considerate care. They inspire confidence through their competence. Answered all my questions accurately. I liked eve Bravo! Excellent, flawless, considerate care. They inspire confidence through their competence. Answered all my questions accurately. I liked everything about the service, (especially the price!) More

Service Above & Beyond!!!! Tony’s Service Department is unequivocally a 5 ?? ???????? Unit. Always reach for the Stars ?? to satisfy the customer. I am more than happy to refer Tony’s Service Department is unequivocally a 5 ?? ???????? Unit. Always reach for the Stars ?? to satisfy the customer. I am more than happy to refer BMW of Ramsey to my family and friends! More

The Car buying experience As my 2016 BMW X3 lease was coming to and end, I was dreading the "Process of buying/negotiating"a new vehicle. I did not come to the dealer for a ne As my 2016 BMW X3 lease was coming to and end, I was dreading the "Process of buying/negotiating"a new vehicle. I did not come to the dealer for a new car;rather, just a service for my 2016 BMW. Since i had some extra time, I ran into Frank Salzano to discuss future car options. I mention to Frank about the standard buying experience for new cars; how I did not care for it. We spoke about budgets, family, etc. He understood where I was, where I was coming from, and asked me I would be interest in a 2018 X1. I said, yes, but, it would have to be within a pre-defined budget. Frank and I discussed terms and within 20 minute or so, we reached a deal, which, I was very fair. So, in closing, Frank changed the entire experience from dreadful to pleasant; I would recommend him to any future buyer of BMW automobiles More

Great to work with Worked with Pedro. Great to work with and great deal. It was a very easy process. Would def use this dealership for my next car. Worked with Pedro. Great to work with and great deal. It was a very easy process. Would def use this dealership for my next car. More

Above and Beyond! We had a great experience with Steve Lapidus our client advisor. Because I had put my initial query in through the internet, I was a little weary at We had a great experience with Steve Lapidus our client advisor. Because I had put my initial query in through the internet, I was a little weary at first, but he quickly put our fears to rest by being upfront and transparent throughout the entire process. He was always available via email and his responses were prompt and direct. He was friendly, courteous, and patient in answering our questions and waiting for us to come to a decision. Even in following up with a few issues that we had post-delivery (issues with the car, not the service) he has been a great help. We also got to meet Eric and Kevin from the service department who were absolute pleasures as well. We will definitely be referring friends and family members who are interested to Steve! More