
BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,513 reviews
Professional and personable Diana took charge and informed at each step! She called and explained and then helped with the pricing- that is all I have to say! The loaner was also Diana took charge and informed at each step! She called and explained and then helped with the pricing- that is all I have to say! The loaner was also lovely More
my appointment for service I had to call and change my service appointment twice because of a snow storm. The woman at BMW was helpful and when I got there (finally!) my loaner I had to call and change my service appointment twice because of a snow storm. The woman at BMW was helpful and when I got there (finally!) my loaner was waiting! My representative John helped me and explained the service results when I picked my car up. More
Very disappointed I was disappointed to hear that my turbo was “breaking up” when I brought the same issue up to the attention of the service people on my 100,000 mile I was disappointed to hear that my turbo was “breaking up” when I brought the same issue up to the attention of the service people on my 100,000 mile service and nothing was mentioned. I was also told they fixed my left side blinker and light and both were broken again. If the service man had noticed this the last time I brought it it - it would have been covered under warranty. I bring it back for the same repair and now I am given an estimate of over $3,000. Bottom line I had to pay $165 for a car wash that was pretty shotty. Second time in a row car wash was not as it use to be. I let it go on the review last time. It is clear to me that this no longer a service center it is a profit center. I will search for a different profit center that will provide me better service. More
Lease The dealership was great. Jesus was waiting for me once I step into the dealership and got me into the car I wanted. The place was clean and neat. The dealership was great. Jesus was waiting for me once I step into the dealership and got me into the car I wanted. The place was clean and neat. More
Great experience! Highly recommend! Our sales representative Pedro was lovely to work with. His direct, honest, and not pushy sales approach was refreshing. He found us the exact vehicle Our sales representative Pedro was lovely to work with. His direct, honest, and not pushy sales approach was refreshing. He found us the exact vehicle in the price range we were looking for. Pedro was very knowledgable, made us feel comfortable, and gave us a great deal! Our BMW Genius Dwayne gave us a comprehensive and informative tutorial of the vehicle's capabilities. Dwayne was fantastic to work with. Our finance manager Rob was very professional. We signed all our papers and left with our new lease in a timely manner. Nicole at the front desk was very helpful in setting us up with the perfect sales representative and was an absolute pleasure to work with. Overall, I had a great experience at BMW of Ramsey and highly recommend this location! More
Great Barbara is exceptional service advisor, she accepted me last min with tire replacement request, she was able to get me in and out within two hours, sh Barbara is exceptional service advisor, she accepted me last min with tire replacement request, she was able to get me in and out within two hours, she did all my paper works and contacted my wheel/tire warranty company and ensure a claimnwas open and I didn't had pay a dime. Thank Barbara you are true professional! More
Everyone is so professional Anna is my service assistant & she’s great. I use to deal with prestige in the past & by dealing with her I’m so glad to be back dealing with presti Anna is my service assistant & she’s great. I use to deal with prestige in the past & by dealing with her I’m so glad to be back dealing with prestige. More
The Sales Team worked very dilligantly to earn my business Our Sales Representative George and finance manager Michael worked with us diligently to earn my business. We looked at several different models and t Our Sales Representative George and finance manager Michael worked with us diligently to earn my business. We looked at several different models and test drove them. We are extremely happy with our selection of car and the service provided by George and Michael. I would recommend you to ask for them when buying a BMW from Ramsey BMW. More
Why I love Ramsey! I live on Brooklyn. Coming to Ramsey is no ordinary trek! Hey, but I love going on adventures! Great service, great staff! I highly recommend! I live on Brooklyn. Coming to Ramsey is no ordinary trek! Hey, but I love going on adventures! Great service, great staff! I highly recommend! More
Wonderful It was a wonderful experience with the team from sales, manager and finance. This team is very professional and they really try hard to make you feel It was a wonderful experience with the team from sales, manager and finance. This team is very professional and they really try hard to make you feel great.. also the process was very fast. More