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BMW of Ramsey

Ramsey, NJ

4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

February 22, 2019

Waiting..., I showed up at noon for a scheduled inspection for lease end. The inspection didn't start until 2:15 and the amount I was charged for wear and tear wa More

by trfan2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Daniela Faican, James Porrazzo
Feb 25, 2019 -

BMW of Ramsey responded

We apologize that you had waited during your lease return longer than expected. We understand that you may have had additional charges due to your vehicle at the time of return than two months prior. Due to the winter seasonality, there are many causes that would explain an increase in wear. We are sorry that these charges were not disclosed during the prior inspection, but unfortunately, there would have been no way for us to tell that additional wear and tear coverage would have been needed during that time difference.

February 21, 2019

Fast and efficient They got me in and out quickly. Loaner was ready on time.. didn't push extras. Just very pleasant.. I'm very pleased. I used to go to a different de More

by ANTHONY93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
February 21, 2019

Recall They are very professional and help you to solve your situation quickly. Be very satisfied with the service received. Diana Martinez and the other emp More

by WENDDYREYNOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
February 21, 2019

Amazing Experience… Diana is fabulous best service ever...She was ready for me when I came in I was in an out contacted me when my car was ready… Once again More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
February 21, 2019

Always feels like you're seeing a friend who has your back I'm the kind of person who pays attention to the details, so when you drive in and see Anthony taking care of people right as they get out of the car More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli, Brian Halpin
February 20, 2019

Lori is the absolute best There's nothing like finding a dealer like Lori! She does everything she can to make the customer happy and get a great deal. Treats clients like fami More

by Yair kissin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Asserson, Robert DiDomenico, James Porrazzo
February 20, 2019

The best I buy/lease a lot of cars. Ramsey BMW is my go to dealer. They are consummate experts and consistently excellent. By far, the best. More

by BILLWAXMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert DiDomenico, James Porrazzo
February 20, 2019

The best service by far I tried 2 other services and Ramsey is the best. Diana is very professional, easy to get to and always has a loaner for me! More

by HUBGUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
February 20, 2019

Great Service! I brought my car in to your dealership this past Friday for a recall, and I want you to know how much I appreciate your service advisor "Kevin Molion" More

by JOSEFRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Molion
February 20, 2019

fast and friendly Came in for a schedule oil service. Barbara was fast with my check in, super friendly and a fast follow up. Was in and out. More

by GIADRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara
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