
BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Scheduled maintenance Service was excellent and fast. I dropped the car off in the morning and by 2 PM it was ready. John was courteous and kept me well informed. I would Service was excellent and fast. I dropped the car off in the morning and by 2 PM it was ready. John was courteous and kept me well informed. I would definitely go back to BMW Ramsey for service. More
Professional, courteous, efficient I noticed a huge difference from service experience in prior years. It is clear that there is an effort to correct prior issues with service. I noticed a huge difference from service experience in prior years. It is clear that there is an effort to correct prior issues with service. More
Brian Halpin was fabulous, courteous and quick. Brian got me through the service process quickly and kept me abreast of when my car was ready. He is courteous and pleasant to deal with, and made th Brian got me through the service process quickly and kept me abreast of when my car was ready. He is courteous and pleasant to deal with, and made the whole service experience a pleasure! More
Exceptional customer service Cameron is very supportive. He will make you feel valued and important amidst the dillema of dealing with csr issues. He has a good empathy. Morgan is Cameron is very supportive. He will make you feel valued and important amidst the dillema of dealing with csr issues. He has a good empathy. Morgan is awesome too. Very accommodating and super easy to deal with. Overall its a nice and encouraging service experience. More
The entire staff are professional and friendly! I’ve been a client since 2015 and even though they’re a bit far from where I live, I wouldn’t go anywhere else. I like the staff at Ramsey’s, they’re I’ve been a client since 2015 and even though they’re a bit far from where I live, I wouldn’t go anywhere else. I like the staff at Ramsey’s, they’re professional and comitted to helping me with all my needs. Today, I dealt with Mr. Dwayne Wong and he was extremely resourceful and friendly. More
New car pick up Selection of features we wanted in our new car and excellent coverage of all of the aspects of our new car features at the time of pick-up. Selection of features we wanted in our new car and excellent coverage of all of the aspects of our new car features at the time of pick-up. More
The service of my BMW was done in a timely manner. Cameron Cocherl, Service Advisor is very friendly and helpful. He takes his job seriously and professionally and pretty familiar with the BMW working Cameron Cocherl, Service Advisor is very friendly and helpful. He takes his job seriously and professionally and pretty familiar with the BMW working features and tested the cigaret lighter. More
Buying a car with Lori Asserson is GREAT!! Buying a car with Lori is one of the easiest things you can do in life. I was in and out of the dealership in 3 hours with my new BMW 528iX. The expe Buying a car with Lori is one of the easiest things you can do in life. I was in and out of the dealership in 3 hours with my new BMW 528iX. The experience was painless. She is such a pleasure to deal with and not only does she go the extra mile, she goes double to make sure you are satisfied. Auto sale people usually have bad reputations but in dealing with Lori you have to put that kind of thinking on a shelf. Lori thank you ... you are the best!!! More
Service Received text from Service after dropping off can in garage for any questions on service. Just short of 2 hours, I texted to see what status was on ca Received text from Service after dropping off can in garage for any questions on service. Just short of 2 hours, I texted to see what status was on car. Almost 30 minutes later texted again with no response. Went down to service area and saw my car ready to go so checked out at cashier. Total time for basically an oil change was 2:40 minutes. The time was in my opinion way too long but compounded by not getting ANY updates at all which is not acceptable. More
Entire buying process was excellent Want to call out Frank Salzano...for his excellent service. It was a pleasure working with him. He is best sales person I worked with. Want to call out Frank Salzano...for his excellent service. It was a pleasure working with him. He is best sales person I worked with. More