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BMW of Ramsey

Ramsey, NJ

4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

November 02, 2018

Scheduled maintenance Service was excellent and fast. I dropped the car off in the morning and by 2 PM it was ready. John was courteous and kept me well informed. I would More

by HOGAN10703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desantis
November 02, 2018

Professional, courteous, efficient I noticed a huge difference from service experience in prior years. It is clear that there is an effort to correct prior issues with service. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Alessi and the Service Manager
November 02, 2018

Brian Halpin was fabulous, courteous and quick. Brian got me through the service process quickly and kept me abreast of when my car was ready. He is courteous and pleasant to deal with, and made th More

by JOHANNA.BARRALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
November 02, 2018

Exceptional customer service Cameron is very supportive. He will make you feel valued and important amidst the dillema of dealing with csr issues. He has a good empathy. Morgan is More

by ERIC.MATONDO77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl, Morgan Kirk
November 02, 2018

The entire staff are professional and friendly! I’ve been a client since 2015 and even though they’re a bit far from where I live, I wouldn’t go anywhere else. I like the staff at Ramsey’s, they’re More

by AngieC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

New car pick up Selection of features we wanted in our new car and excellent coverage of all of the aspects of our new car features at the time of pick-up. More

by WDHARDYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Batista, Brian Blum
November 01, 2018

The service of my BMW was done in a timely manner. Cameron Cocherl, Service Advisor is very friendly and helpful. He takes his job seriously and professionally and pretty familiar with the BMW working More

by LALIT.KUMAR07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Buying a car with Lori Asserson is GREAT!! Buying a car with Lori is one of the easiest things you can do in life. I was in and out of the dealership in 3 hours with my new BMW 528iX. The expe More

by Mitch Lewites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Asserson
November 01, 2018

Service Received text from Service after dropping off can in garage for any questions on service. Just short of 2 hours, I texted to see what status was on ca More

by jooly13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Cocherl
Nov 02, 2018 -

BMW of Ramsey responded

We are sorry to hear about your recent service experience. We completely agree, the lack of follow up was unacceptable. We have shared this review with our management team so that they can look into it with your adviser. Thank you for servicing your car at BMW of Ramsey, we hope this does not stop you from working with us in the future.

November 01, 2018

Entire buying process was excellent Want to call out Frank Salzano...for his excellent service. It was a pleasure working with him. He is best sales person I worked with. More

by SANJAY HEMPAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Salzano
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