BMW of Ramsey

It is a pleasure Diana is extraordinary at her job, She remembers my name, and makes you feel welcome. Service was done before expected and I like knowing that my ulti Diana is extraordinary at her job, She remembers my name, and makes you feel welcome. Service was done before expected and I like knowing that my ultimate driving machine is in top shape. More

smooth Transaction - My 2016 X5 lease coming to an end , had 3 months left. After exploring opportunity to finance instead of leasing checked for 2018 models less than 5K My 2016 X5 lease coming to an end , had 3 months left. After exploring opportunity to finance instead of leasing checked for 2018 models less than 5K miles . This dealer ship had 2 out of which the one that I got had the features which I needed . All started with Venetia texting and emailing me information. I met with Tim who was nice and not overbrearing .He bought on the finance person and once I saw that it was a reasonable deal I closed on the deal right away . Kirsten Perwas was nice and explained the newer features . However I am unhappy that BMW has changed their policy of 50000 miles ( full service including wipers/ brake pads /Lining etc to just 36000 miles oil change) Also they have increased the over milage from $0.18 to $0.25 per mile . Even though I live in wayne near Paul Miller ,I will be coming to BMW Ramsey for the service and I am assuming if service is over an hour , I will be given a loaner . More

Service From the moment I entered the garage I was greeted with a smile & great customer service, professionalism and courteous. The facility was spotless and From the moment I entered the garage I was greeted with a smile & great customer service, professionalism and courteous. The facility was spotless and comfortable. More

Excellent Service! I found Lori Asserson of BMW online. Just as her review reflected, Lori was an excellent sales executive. Lori was thoughtful to my budget and manage I found Lori Asserson of BMW online. Just as her review reflected, Lori was an excellent sales executive. Lori was thoughtful to my budget and manage to deliver what I was looking for all in the confines of my budget. She responded immediately to all my emails and phone calls. I would highly recommend anyone looking for a new BMW to start with Lori first! More

Fantastic Purchase on CPO 535i Traveled from Albany NY after seeing a great deal on dealer website. Was not disappointed. The CPO 2015 535i was pristine and we worked with Ray Esp Traveled from Albany NY after seeing a great deal on dealer website. Was not disappointed. The CPO 2015 535i was pristine and we worked with Ray Espinoza, who was amazing. All the staff were extremely friendly, including Diana from service as we needed to order a small part. Mike LeBron was extremely helpful in answering our warranty questions and processing our paper work when we picked up the vehicle. Dwayne Wong spent time with us getting us up-to-speed on the car features and technology, again, extremely friendly and helpful. Just a very pleasant experience all the way around. Would definitely purchase from BMW of Ramsey again in the future. More

Very helpful and accomodating Everyone at BMW in Ramse is vsry friendly....Pirchased my car back in June...Pedro , my sales person did all hs can do to make it a great experienxe.. Everyone at BMW in Ramse is vsry friendly....Pirchased my car back in June...Pedro , my sales person did all hs can do to make it a great experienxe....I do wish he returned phone calls quicker, but nobody is perfect...Cameron in service was excellent...Prompt and efficient...Set me up w/loaner car, no problems (in past at other dealerships, conveniently never had a loaner which was promised). Keep up the great service! Makes me wanna keep coming back.. More

Pre Certified X6 My experience with this dealership was very good. Jesus was very professional and made the experience of buying my X6 very easy. The car was detailed My experience with this dealership was very good. Jesus was very professional and made the experience of buying my X6 very easy. The car was detailed and the price made my decision easy. After completing the paperwork the BMW Genius explained the features of the car and how everything worked. This is my third BMW and the previous two dealerships in NJ did not come close to my experience at Prestige. As a follow up there were two minor items that needed repair. Two days after the deliver I called and they fixed them promptly without question. This dealership is outstanding and appreciates their customers. More

Lori Asserson is the gold standard This is the 4th car we have purchased or leased from BMW of Ramsey (formally Prestige BMW). I looked at a few different makes and models during my se This is the 4th car we have purchased or leased from BMW of Ramsey (formally Prestige BMW). I looked at a few different makes and models during my search for my most recent car. Every experience fell short of what this Make, Dealership and especially Sales Person has to offer. After each test drive at other dealerships my wife and I left saying "it wasn't like working with Lori". Nobody is more professional, straight forward, and pleasant to deal with than Lori. In the end we decided we couldn't leave the BMW family. The BMW experience is a REAL thing and Lori and Dwayne (who helped us set up our new car) make the experience all the better. If you're going to buy a luxury brand you may as well have a luxury experience when you purchase your car. Lori is the best. Don't take my word for it. Read her reviews. More

Great service It was great shopping for new car, which I got from Ramsey dealership. Friendly team and awesome service. Special Thank you for Frank Salzano. Great It was great shopping for new car, which I got from Ramsey dealership. Friendly team and awesome service. Special Thank you for Frank Salzano. Great experience. More

Great service Did a great job servicing my vehicle, extremely satisfied. Will be using them in the future exclusively. Staff was outstanding, very nice to deal with Did a great job servicing my vehicle, extremely satisfied. Will be using them in the future exclusively. Staff was outstanding, very nice to deal with. More