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BMW of Ramsey

Ramsey, NJ

4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

September 11, 2018

Amazing Work was done as promised with no issues and loved every min of it. Can’t wait to come back for my service next visit to see the best team in the game More

by FRANKANNITTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez, Anthony Circelli
September 10, 2018

Excepcional Costumer Expirience The Management is awesome they exceeded all my expectations . I will return and recommend this dealership. They not only deliver a product. But a gre More

by CACHEJADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Porrazzo, Jorge Velarde, Frank Salzano
September 10, 2018

Service visit I was called in to bring my car for a standard service. This is my first BMW so I didn’t know what to expect!! They made it so easy and actually a ple More

by fbplayer31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desantis
September 10, 2018

It was easy and painless Anna’s easy competent style made the appointment experience much better than all past service. Thank you. They also fixed a noice that was not fixed d More

by PBARRON01
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2018

All around, the best new car buying experience. After shopping around for a new car, we initially chose BMW of Ramsey due to its inventory and location to other dealers of car manufacturers we were More

by E_Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlena Hetzer (Sales), Dwayne Wong (Genius)
September 09, 2018

Pricing Issue or Slow Follow Up: I Don't Know I go here often but I don't know how much longer that I will continue to despite the fact that I live less than a mile away. The service facility is v More

by MSGZENO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Desantis
Sep 17, 2018 -

BMW of Ramsey responded

We are extremely sorry for any inconveniences you encountered with us. We have since contacted our service department and alerted them to this issue and are working with management to ensure better training in response time with service quotes. If you still have not heard back by now, please contact our service department at (201) 669-3345 and ask to speak with a manager, and they will be happy to get you the information you need. We thank you for your feedback, and apologize again for the inconvenience.

September 08, 2018

BMW Service Went in for scheduled service. John suggested additional maintenance which I agreed. Everything was done efficiently and professionally. Also schedule More

by AB from Rutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
September 08, 2018

Awesome service I love the service at BMW of Ramsey the people are so accommodating to my needs and to any questions I may have about my car. Love you guys More

by Nia9389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Halpin
September 08, 2018

Outstanding Veronica was extremely helpful and answered all our questions. The customer service on a scale of 1 to 10, this dealer was an 11. They helped making t More

by Newcar165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Thomas
September 07, 2018

Fabulous Experience as Always This is the third car leased from Lori Asserson. She makes the process smooth as silk-seamlessly easy! I would highly recommend her services along wi More

by Van709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson
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