BMW of Ramsey

20k service and 2 rear tire replacements Everything was well performed in a timely manner and I was well informed of the work When I dropped my car off I received my loaner car in a flawless Everything was well performed in a timely manner and I was well informed of the work When I dropped my car off I received my loaner car in a flawless manner More

New 530i Frank went above and beyond helping us find the right vehicle for our needs. He was very professional, kind, answered any questions we had, and did no Frank went above and beyond helping us find the right vehicle for our needs. He was very professional, kind, answered any questions we had, and did not pressure us at all during the process. He truly cared about finding us a vehicle that we would really enjoy. During test drives he went through everything in the car so we could see what it had to offer. We will not hesitate to recommend him to our friends and family. Rob explained the specific terms of the lease thoroughly so it was easy to understand and Dwayne helped us get everything set up in the new car. It was a pleasure dealing with the dealership and we would definitely come back in the future. More

New Happy Customer I gave a 5 star review because I only had less than a week to find a new lease. I was all set and signed a lease with Volvo but unfortunately there w I gave a 5 star review because I only had less than a week to find a new lease. I was all set and signed a lease with Volvo but unfortunately there was a problem from Volvo, and I needed to look for another vehicle. I called BMW of Ramsey and explained my situation to Veronica and she made such an effort to meet all my expectations and finding the right car for me, which is the X2! She was great, fast working, and patient with all my concerns. Brian, the general sales manager also welcomed me and was empathetic to my experience with Volvo. I'm a happy customer and very happy to be a part of the BMW family! More

great to work with. professional and friendly staff I have been dealing with Ramsey Dealership for the past 10 years, their service level have always been excellent! Very professional and friendly staff I have been dealing with Ramsey Dealership for the past 10 years, their service level have always been excellent! Very professional and friendly staff... Service Director very helpful! More

Stopped in unexpectedly-got excellent service I stopped in for a warning ?? light on my dash and the service department took great care of me despite the unannounced visit! Thank you! I stopped in for a warning ?? light on my dash and the service department took great care of me despite the unannounced visit! Thank you! More

Polite, Professional, and Friendly Service I brought my 2006 325 xi in because of intermittent dashboard alerts regarding my Break/ABS System. Our service rep, Cameron Cocherl, said he would ha I brought my 2006 325 xi in because of intermittent dashboard alerts regarding my Break/ABS System. Our service rep, Cameron Cocherl, said he would have the BMW techs check out the issue while we waited. Among other things, they cleared a series of system faults, and thus far at least that seemed to solve the alert issue. After notifying me, they also performed a long overdue break flush. Cameron was helpful in explaining what's what and very friendly and personable. The service center generally is very efficiently and professionally run. More

A very smooth transaction as it should be Mr. Pedro Andrade patiently helped us negotiate the pricing of a 530e via email. Once agreed, all we had to do was stop by the dealership to sign the Mr. Pedro Andrade patiently helped us negotiate the pricing of a 530e via email. Once agreed, all we had to do was stop by the dealership to sign the paperwork. From start to finish it was a very smooth transaction, and Pedro was very courteous and professional. When the car was delivered, he placed "welcome notes" on the dashboard. This was a small yet very nice personal touch! It was our third BMW purchase from from the dealership and by far the best car buying experience we have ever had. Thank you, Pedro! More

Experience was comfortable and easy. Andrew Araque helped me to find a car that met my requirements. He was very professional and attentive to match me with a car that I would be happy w Andrew Araque helped me to find a car that met my requirements. He was very professional and attentive to match me with a car that I would be happy with. More

Almost Perfect This is a 99,9% almost perfect review. John DeSantis is a very competent, detail oriented, and courteous individual - and I could not have asked for a This is a 99,9% almost perfect review. John DeSantis is a very competent, detail oriented, and courteous individual - and I could not have asked for a better Customer Service Representative. My only complaint about this service visit took place after departing John’s desk to pick up my car. Unfortunately I did not have time to go back into the office to mention my only complaint to John. Even though it appeared to me that the car was washed, it was 100% obvious that they did not even attempt to clean the brake dust ridden aluminum rims - which everyone knows is a BMW issue and usually addressed at other BMW service centers. A small detail, but something that sticks out in my mind. Sorry, but a small demerit for the BMW of Ramsey service center. More