
BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Pleasant experience as always ! I had to bring my 2011 128i in for a recall repair. They called me when the parts were in and scheduled my appointment and a loaner car. I didn't hav I had to bring my 2011 128i in for a recall repair. They called me when the parts were in and scheduled my appointment and a loaner car. I didn't have to keep calling them to ask if the parts were in, they are always on top of everything. While there I was advised of some repairs that needed to be done and was given the prices up front, which I really liked, no surprises when I picked the car up. The new service manager is very pleasant and greeted me and other clients as they dropped their cars off, very impressive. More
Very quick turnaround on vehicle Brian was helpful and efficient. He was able to get me in and out of the service area with a minimum amount of time. Thanks! Brian was helpful and efficient. He was able to get me in and out of the service area with a minimum amount of time. Thanks! More
New Car Purchase This dealership is better than Awesome - They are outstanding!!! Often woman may not be taken seriously during the car buying process -- but this w This dealership is better than Awesome - They are outstanding!!! Often woman may not be taken seriously during the car buying process -- but this was not the case with BMW of Ramsey. I came in to look for a new vehicle and everyone at this dealership took the time to help me, provide service and genuine concern. They helped me every step of the way and ensured that the car - was exactly what I wanted. And, a fabulous price! James Porrazzo followed up with me continuously throughout the process. He showed respect and concern for my choices and needs. He was the ultimate professional. "A" ++ Max was also terrific and was there every step of the way. And, John, the BMW Genius was amazing at every detail. I will be sure to recommend this dealership to friends and clients. And, when it is time to purchase another vehicle --- they will be top on my list. More
Great salesmen and service dept., bad financial service A month after we bought the car we were contacted by the finance dept. Turns out they had made a mistake in our paperwork. We were told it was a mat A month after we bought the car we were contacted by the finance dept. Turns out they had made a mistake in our paperwork. We were told it was a matter of $74.00 - turned out when we got there it was $74.00 a month. Lots of back and forth and waiting for return calls that never came, but being honest people, we signed new paperwork. James told us he would give us a gift bag for our inconvenience and we should pick it up the next day. We went there next day. The reception desk had no clue about it and James was no where to be found. We never heard another word from James. So much for customer service! We would not buy from this dealership again. More
Quick & easy Service is top notch and efficient when sitting down to finalize a deal. Introduction to car with BMW Genius was thorough and very helpful to familiar Service is top notch and efficient when sitting down to finalize a deal. Introduction to car with BMW Genius was thorough and very helpful to familiarize us with all features. More
Service visit I was taken care of quickly and loaner was available - in and out in 15 mins, Great. Service provided updates. Quality of service is alwats great. I was taken care of quickly and loaner was available - in and out in 15 mins, Great. Service provided updates. Quality of service is alwats great. Price for service is on the high side. Should provide more discounts for long term customers - I have been going there for almost 20 years. More
Very friendly and great service I showed up last minute for a deal. Andrew and Rich were both super helpful in getting me a great deal. Andrew even worked with the insurance companie I showed up last minute for a deal. Andrew and Rich were both super helpful in getting me a great deal. Andrew even worked with the insurance companies to get my insurance taken care of. Overall very friendly team that gets the job done! Dwayne walked me through the basics of the car and ser me up with the app. Thanks Andrew, Rich and Dwayne! More
Excellent in all respects. My experience was a good one. I was greeted in a friendly and prompt fashion, my Service Advisor, John Brugaletta, was polite, knowledgeable and help My experience was a good one. I was greeted in a friendly and prompt fashion, my Service Advisor, John Brugaletta, was polite, knowledgeable and helpful. The service was completed promptly and I was provided with a loaner vehicle for the day. I was also able to visit with my sales representative, Lori Asserson. I highly recommend BMW of Ramsey. More
Prestige BMW- best place to find your car. Max was great. Made sure the car was perfect when I checked it out. Very happy with my new BMW and I Will definitely be back when I’m ready to purchas Max was great. Made sure the car was perfect when I checked it out. Very happy with my new BMW and I Will definitely be back when I’m ready to purchase another one. More
My recent appointment. I love this dealership,and my service rep.Cameron.He is polite,honest,and gives full personal attention to each client that comes into the dealership. I love this dealership,and my service rep.Cameron.He is polite,honest,and gives full personal attention to each client that comes into the dealership. More