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BMW of Ramsey
Ramsey, NJ
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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Today:Open today 9:00 AM - 8:00 PM
Closed Now
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,513 reviews
April 24, 2018
Excellant experience I went to Prestige BMW for service after purchasing a CPO car. They repaired all issues for no charge. They stand by their product and i am glad tha I went to Prestige BMW for service after purchasing a CPO car. They repaired all issues for no charge. They stand by their product and i am glad that I purchased the car there. More
by dgs9002
Verified CustomerEmployees Worked With
April 23, 2018
Tire change. Dealing with Anna is always a pleasure. She makes the service experience hassle free. I trust the dealership to treat my 2001 M roadster as if it is Dealing with Anna is always a pleasure. She makes the service experience hassle free. I trust the dealership to treat my 2001 M roadster as if it is theirs. More
by ROBERTSCHULSINGER
Employees Worked With
April 23, 2018
My advisor Anna was fabulous !! My customer experience was fantastic. Everything was handled professionally. When I came in half an hour late the service manager was eager to get me My customer experience was fantastic. Everything was handled professionally. When I came in half an hour late the service manager was eager to get me right in. They offered additional service and wheel alignment that was Finished The same day and with a discount. More
by RBASRI
April 20, 2018
Detail and Service Anna and the service team were outstanding. Thank you all for a great job! I will certainly be back for service and future sales. All the best. Anna and the service team were outstanding. Thank you all for a great job! I will certainly be back for service and future sales. All the best. More
by EFISCHLER
Employees Worked With
April 20, 2018
Fabulous staff and great service Nothing but good stuff to say about the quality of work done and responsiveness of the service staff. Diana is awesome and their foreman Chris is supe Nothing but good stuff to say about the quality of work done and responsiveness of the service staff. Diana is awesome and their foreman Chris is super detail oriented and willing to test drive with you better investigate any issue. More
by AUSFRANCIS
Employees Worked With
Diana Martinez
April 20, 2018
Not great Waited forever to pick up my car, after they wouldn’t bring it to me down the road. They had no loaner and the only time someone could pick me up was Waited forever to pick up my car, after they wouldn’t bring it to me down the road. They had no loaner and the only time someone could pick me up was in the middle of my work day. After waiting 30 minutes to get my car, I got home and found a dirty pizza wrapper with sauce and cheese stuck to it in the back seat. More
by JENNAMLIN
Employees Worked With
Diana Martinez
April 20, 2018
much better than previous visits fastert and more couteous very fast service upon entrance to shop, much better than before... a lot of confusion at pick up however, was given wrong receipt, and consequently w very fast service upon entrance to shop, much better than before... a lot of confusion at pick up however, was given wrong receipt, and consequently wrong car was brought up. getting overall better than previous visits... Loaner was available on time and my car when picked up was very clean. More
by daddymac
April 19, 2018
Repair side mirror Ramsey BMW was extremely professional with the handling and repair of the melting passenger side mirror. The repair only took one day after the part Ramsey BMW was extremely professional with the handling and repair of the melting passenger side mirror. The repair only took one day after the part had arrived. More
by ROSEMC3
Employees Worked With
Cameron Cocherl, Clay Vieni
April 19, 2018
Front right tire with air leak Cameron greeted me when I came in and was very polite asking me the reason for my visit. I told him the car was under lease with insurance for tire r Cameron greeted me when I came in and was very polite asking me the reason for my visit. I told him the car was under lease with insurance for tire related issues. Cameron kept me up to date on the status of my vehicle which was delivered back to me on time. More
by JJE015
Employees Worked With
Cameron Cocherl
April 18, 2018
pleasant Cara was great. Car was delivered unwashed This was disappointing. First time this has happened to me. I would not hesitate to continue to use your Cara was great. Car was delivered unwashed This was disappointing. First time this has happened to me. I would not hesitate to continue to use your service dept. and recommend it More
by DRUCENATOR
Employees Worked With
Cara Deluca
