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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,514 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,514 reviews

December 16, 2023

My family got our 3rd car from BMW of Ramsey and couldn’t be happier. Veronica Chicas got the deal done quickly with no nonsense. Upon delivery we were in and out with no surprises. Dan gave a great demonstr More

by Dino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

BMW of Ramsey responded

Hey Dino! It's fantastic to know that Veronica and Dan made your third car purchase from BMW of Ramsey a smooth one. We really appreciate your support! Enjoy your new ride and we'll be here when you're ready for your 4th!

December 13, 2023

I requested service for a light which is not working. They told me they had to order the part and it’s been two months and I still haven’t heard anything. More

by SMARRERO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Sonion
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

BMW of Ramsey responded

Hello. I'm sorry to learn about the delay in getting your light fixed. This is not reflective of our commitment to efficient and timely service, and I apologize for any inconvenience this has caused you. We'd like to look into this matter further - please reach out at your earliest convenience so we can help resolve it promptly. Thank you, Jim Crowe - Service Manager - 551-777-5590

December 13, 2023

Service is very good. It helps to have a great service rep like Anna Piserchia. More

by ROBERTCHABORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

BMW of Ramsey responded

Hi Robert! Thanks for letting us know that the service at BMW of Ramsey was very good and you had an awesome experience with Anna. We appreciate your kind words and hope to see you again soon!

December 12, 2023

Service department was great, Ted took care off all of my issues with the car, had to come back for a back ordered part that was installed within an hour for me! More

by TOMC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Dec 14, 2023 -

BMW of Ramsey responded

We're glad to know our service department at BMW of Ramsey was able to assist you efficiently, especially with the back-ordered part. Thanks for your positive feedback!

December 12, 2023

Anna & Jim are always professional and helpful. Excellent communications & service. Highly recommend for all your service needs. More

by DAVESAX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

BMW of Ramsey responded

Hi Dave! We're so glad to know that Anna and Jim have been able to provide you with excellent service at BMW of Ramsey. Thanks for the high recommendation, we appreciate it! Come again soon!

December 12, 2023

Amazing place, I love the service and I never leave disappointed. I can genuinely say that bmw of Ramsey cares. More

by ZAKHARIA.YUSUFOV1
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Dec 14, 2023 -

BMW of Ramsey responded

Zakharia, we're delighted to know you've had consistently great experiences at BMW of Ramsey. We truly do care about our customers and their satisfaction! Thanks for the support and we hope to see you again!

December 12, 2023

Service was fast and convenient! I was provided with an Uber by the dealership which is a nice benefit. More

by MICHAEL.HELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Dec 14, 2023 -

BMW of Ramsey responded

Hi Michael! We're glad to know you found our service at BMW of Ramsey fast and convenient. Providing an Uber is just one way we try to make things easier for our customers! Come again soon!

December 12, 2023

Friendly staff and great amenities for customers while they wait for their cars to be serviced. More

by BASSAMSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

BMW of Ramsey responded

Hi! Thanks for letting us know that you found our staff at BMW of Ramsey to be friendly. We are happy that you appreciated the amenities too! We know how much of an improvement they make when you're waiting. We hope to see you again for more great service!

December 10, 2023

Excellent service and great customer support. I appreciate the feedback from the service staff and their professional demeanor regarding issues that need to be resolved. More

by BCWFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras
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Dec 11, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you had a positive experience with our service staff at BMW of Ramsey. We always aim for excellence and professionalism in all we do, so your feedback is greatly appreciated! Come again soon!

December 10, 2023

Very clean, the people are very polite. I love the coffee bar area with the bagels and the setting area. Even though the young lady at the clothing area on the top was not very polite. She More

by TMURRAY279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

BMW of Ramsey responded

Hello! We appreciate your feedback and are glad to know you enjoyed our amenities at BMW of Ramsey. We're sorry to hear about your experience with one of our staff. Rest assured that is not normal and does not meet the standards we aim to uphold. We hope to see you again!

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