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BMW of Ramsey
Ramsey, NJ
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,513 reviews
October 03, 2017
Good experience Andrew and Dwayne helped me with the car purchase and car set up. It was a great and smooth transaction, and I really appreciate their help. Andrew and Dwayne helped me with the car purchase and car set up. It was a great and smooth transaction, and I really appreciate their help. More
by Dian
October 02, 2017
They were very supportive and helpful. The manager, Jason created a wonderful experience, the technonolgy person, Daniela was very knowledgeable and even the finance person, James were all The manager, Jason created a wonderful experience, the technonolgy person, Daniela was very knowledgeable and even the finance person, James were all professional. The process went quickly and easily. More
by Mark and Carol Soss
Employees Worked With
James Porrazzo, Daniela Faican, Jason Dillon
September 30, 2017
2015 X5 - Awesome experience Gregg at Prestige BMW made the buying experience a great one. He treated us like family and answered all of our questions adequately and quickly. Ji Gregg at Prestige BMW made the buying experience a great one. He treated us like family and answered all of our questions adequately and quickly. Jim in the finance department was thorough in explaining the paperwork and made the total process seamless. More
by btw5005
Employees Worked With
Jim Casella, Gregory Scott
September 30, 2017
Great car buying experience! Everything was meant to be,. As I walked into the showroom my phone was ringing and it was Michael LeBron on the other end. What were the odds!? He Everything was meant to be,. As I walked into the showroom my phone was ringing and it was Michael LeBron on the other end. What were the odds!? He was extremely knowledgeable and had my vehicle in mind for my situation right at the start. He put me in touch with Jim whom was equally knowledgeable and knew what financial situation would work the best for me. These guys were honest and upfront with me every step of the way. Michael even went out of his way to do everything possible to make the deal went through.(. And for that I am sincerely grateful). I can go on and on about these two but I would definitely be back and will Highly recommend this dealership to anyone in the market for a vehicle. More
by Cateringchris
Employees Worked With
Jim Casella, Mike Lebron
September 30, 2017
Professional team Salesman Andrew was very enthusiastic and had an aura of honesty about him. Extended himself to meet my needs. Dwayne did a superb job pointing out th Salesman Andrew was very enthusiastic and had an aura of honesty about him. Extended himself to meet my needs. Dwayne did a superb job pointing out this cars features. Manager and finance guy were all pleasant and professional. The guys were so good that I came to look and nothing more but walked out with an amazing machine!! More
by Dilantin1
September 28, 2017
Superb Experience with Tim. Every step of the way was great. Wasn't even sure what I was looking for. There was no persuasion, Tim just took the time to understand my needs and Every step of the way was great. Wasn't even sure what I was looking for. There was no persuasion, Tim just took the time to understand my needs and walk me through numerous options, whether BMW, MB, Audi, Honda, Subaru, etc. As well the deals Ramsey BMW offer are far better than other dealerships as I want the most for my money and take much time looking around. I will definitely refer my friends and stand behind this dealership and especially tell them to call Tim. More
by TNT
September 28, 2017
The Genius Dwayne Wong was amazing explaining and showing me all the awesome things my X4 can do. Can’t thank you enough for the tutorial. Excited Dwayne Wong was amazing explaining and showing me all the awesome things my X4 can do. Can’t thank you enough for the tutorial. Excited More
by Nia9389
Employees Worked With
September 27, 2017
Above and beyond service! I couldn't be happier with my recent experience at Prestige BMW. Leasing for the first time was a quick and easy process thanks to the professional he I couldn't be happier with my recent experience at Prestige BMW. Leasing for the first time was a quick and easy process thanks to the professional help of Andrew Araque. He went above and beyond to negotiate and accommodate my needs. Wouldn't recommend any other dealership or sales consultant! More
by Marta S.
September 26, 2017
White Glove Sales Experience I made the decision to lease my new BMW from the same dealership (Prestige) and salesman (Greg Scott) that took such great care of me the last time I I made the decision to lease my new BMW from the same dealership (Prestige) and salesman (Greg Scott) that took such great care of me the last time I did the same. I can only say they topped the experience, pricing, professionalism, and WHITE GLOVE TREATMENT, I experienced the first time I worked with their team. From test drive, to negotiation, to driving away in my beautiful new M550, I could not have been more pleased. I have and will continue to lease my cars from Greg and his team, as well as recommend them to friends and family in the market. More
by fms228
Employees Worked With
Gregory Scott
September 25, 2017
Good Sales Team but Waited 4 hours to get into finance... I chose to come to Prestige because the attention given to my online request was fast and accurate. Not something I'm used to getting. On arrival I I chose to come to Prestige because the attention given to my online request was fast and accurate. Not something I'm used to getting. On arrival I was quickly greeted with both the cars I wanted to test drive ready to go. (5 Stars). Max was great; he answered my questions and did not apply the annoying "salesman" pressure (5 Stars for Max). I got, what I feel, was a good deal on both my trade and new vehicle and Daniela was great at walking me through it (5 stars). The down side was that after I made my purchase decision - Here is what happened: 1) I waited (and this is not an exaggeration) 4 hours in the lobby to be brought in to finalize my deal. 2) It wasn't until almost 3 hours in that I got really any update on why I was waiting so long - which was really only "we're busy". 3) The entire time I was waiting I was forced to listen to an angry finance guy drop f-bombs over and over about how mad he was at someone. Luckily I did not have to meet with this one. 4) When I finally was brought in to finance the deal I had agreed on with the sales team (focused on monthly payment and financing) was not what was presented to me (I could have had a better deal with the financing I brought in) - but I didn't want to wait another 4 hours to sort this out. Jim was fast and nice so no complaints against him - it was really the ridiculous wait time on a Saturday that I did not plan for. More
by paj26
Employees Worked With
Max Carela, Jim Casella, Daniela Faican
