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BMW of Ramsey
Ramsey, NJ
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,513 reviews
August 06, 2017
Great experience Came back to lease my second bmw and travel an hour so I can work with Lori Asserson and her team. She knows exactly my needs so there is no guesswork Came back to lease my second bmw and travel an hour so I can work with Lori Asserson and her team. She knows exactly my needs so there is no guesswork. Hassel free! Thank you again Lori. More
by Warren388
Employees Worked With
Lori Asserson, Jim Casella
August 04, 2017
Great service center staff I live extremely close to prestige, but until recently have taken my car to other dealerships for service due to the poor service. Luckily though, Pre I live extremely close to prestige, but until recently have taken my car to other dealerships for service due to the poor service. Luckily though, Prestige has greatly gotten their act together. They offer stellar service and have a much more friendly sales staff. I worked with Cara DeLuca, who truly made the experience easy and painless. She kept me informed and connected with my insurance company. The overall experience was also very quick for the amount of work the car needed. I would highly recommend going to prestige for service. More
by JORDYJOHN64
Employees Worked With
Cara Deluca
August 04, 2017
Reaching Services cons by phone next to impossible. Voice mail messages are typically not responded. Reaching a svce consultant even when a possible dangerous issue is indicated is extremely difficult, Voice mail messages are typically not responded. Reaching a svce consultant even when a possible dangerous issue is indicated is extremely difficult, and interruptive in the customer's work schedule. Frustrating to hear recorded voice touting (supposedly) highest quality and customer satisfaction of service. Complained verbally (in person) to cust advisor, left voice mail message on svc mgr's line complaining about outdated and inefficient phone set up. To top it off when calling main line for BMW, sometimes Lexus or Lincoln service is reached. Quality of work is good and on time, yet I was more than once forced to deal with other local dealerships when in need, or had to drive to Ramsey, simply to ask a repair related question. After service surveys are n e v e r followed up and appear to be a sham. More
by AALBORG
August 04, 2017
Great sales experience! Tim and the Prestige team did an excellent job of quickly finding the right car, ironing out the right deal and getting me out the door in my new car. Tim and the Prestige team did an excellent job of quickly finding the right car, ironing out the right deal and getting me out the door in my new car. They delivered what they said they would. And Tim did everything he could to keep all the pieces moving at once to expedite. Great job, will be back for the next one. More
by stb380
August 04, 2017
Best service ever I worked with Greg, Dwayne, and Jim, and I have to say, this was the most pleasant car experience I've ever had. Greg took hours to work with me I worked with Greg, Dwayne, and Jim, and I have to say, this was the most pleasant car experience I've ever had. Greg took hours to work with me to find a car that had exactly what I needed, while Brian worked on the numbers. Jim was great in explaining the financing, and put together a payment structure that really worked great for everyone, and Dwayne took a very long time to get me set up, and solved all my problems (twice). Greg even came all the way to Englewood to pick me up when I returned my Audi. These guys are true assets to BMW. I am 100% recommending this dealership and these guys. Thank you so much. So excited about my first BMW!!! More
by Mgoldstein126
August 02, 2017
Excellent professional friendly Deayne Wong walked me through the X1's features. He reminded me of a master teacher,describing each feature in an understandable manner. He demonstrat Deayne Wong walked me through the X1's features. He reminded me of a master teacher,describing each feature in an understandable manner. He demonstrated the featyre, had me do it and then reviewed it. He showed me features that I never knew existed even though my previous car-the 428 had. He was professional and displayed an easy even tempered manner Mark Rosenblatt is an excellent salesperson- warm, respectful and has a great deal of expertise and knowlege. More
by Barbara
August 02, 2017
CPO BMW purchase Pleasant buying experience with Tim Gallagher. He was very courteous and responsive. We had a very long wait due to finance people not being available Pleasant buying experience with Tim Gallagher. He was very courteous and responsive. We had a very long wait due to finance people not being available but Tim went out of his way to buy us lunch out of pocket to compensate for it. He was very responsive with my inquiries after the purchase as well. I drove over an hour to buy a car from this dealership but it was worth it. More
by KS
August 02, 2017
A Cut Above the Rest! My experience with Prestige BMW has been the most pleasant of them all. Starting with the prompt and personal attention of the GM Brian Blum down to t My experience with Prestige BMW has been the most pleasant of them all. Starting with the prompt and personal attention of the GM Brian Blum down to the financials with Jim. Everything was seamless! Prestige BMW has a true gem in Gregg Scott. He is an excellent representation of the "Prestige" brand. I never doubted anything he suggested, nor did I feel pressured in any way. Gregg was extremely knowledgeable and helpful in my decision making process. Undoubtedly, it's the Prestige way, but I have a feeling that it is truly Gregg's way too. I am proud to be a member of the Prestige BMW family! More
by KG211
Employees Worked With
Daniela Faican, Jim Casella, Gregory Scott, Brian Blum
August 01, 2017
Top Notch Service I just took a delivery of a 2018 440i M Package with a DINAN Exhaust system installed. Maaaan it sounds amazing :) James Porrazzo and Gregg Scott we I just took a delivery of a 2018 440i M Package with a DINAN Exhaust system installed. Maaaan it sounds amazing :) James Porrazzo and Gregg Scott were super patient with my decision making and evaluating all the options with me. It is a fully loaded car but James apparently makes things happen and deal offered it was just too good to pass up. Obviously everyone has different set of circumstances but I can assure you that James will make your dreams come true....of course when it comes to BMW vehicles :) Do not hesitate and give them a call right now. More
by Mover21
July 28, 2017
Very helpful and no pressure Definitely reach out to Tim. Great salesman and did not pressure me at all. Gave suggestions that were more about my overall interest as opposed to sa Definitely reach out to Tim. Great salesman and did not pressure me at all. Gave suggestions that were more about my overall interest as opposed to sales. More
by dmolina
Employees Worked With
