
BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,513 reviews
Very attentive service. Just completed purchase of a new vehicle at Prestige BMW. Everyone I dealt with was professional and knowledgeable. Really appreciated the follow up Just completed purchase of a new vehicle at Prestige BMW. Everyone I dealt with was professional and knowledgeable. Really appreciated the follow up calls. I love my car and highly recommend Prestige BMW. More
Friendly and Easy Tim made this experience actually very enjoyable. Never Did I feel rushed at any point or obligated. We came to a price in a very cordial way. Tim made this experience actually very enjoyable. Never Did I feel rushed at any point or obligated. We came to a price in a very cordial way. More
Very helpful!!!!! Everyone was very helpful, and took their time to explain things. The fastest I've ever purchased a vechicle. It was a great experience & I would reco Everyone was very helpful, and took their time to explain things. The fastest I've ever purchased a vechicle. It was a great experience & I would recommend this dealership More
The easiest car purchase ever! Frank Salzano was the most experienced and helpful car salesman ever. This was my fourth BMW purchase and by far the best. He made sure that I knew al Frank Salzano was the most experienced and helpful car salesman ever. This was my fourth BMW purchase and by far the best. He made sure that I knew all the extras in my cars package, returned calls promptly, offered coffee and snacks. He just made the whole experience stress free. More
WOW ME The management team , especially the salesman, was able to WOW me. This was the 15th vehicle I have been able to buy/lease from the Prestige Mercedes The management team , especially the salesman, was able to WOW me. This was the 15th vehicle I have been able to buy/lease from the Prestige Mercedes/BMW family. Thank you very much More
excellent Dwayne was very helpful in reviewing features I would use on the new car and showing how they differ from the car I currently drive. Dwayne was very helpful in reviewing features I would use on the new car and showing how they differ from the car I currently drive. More
First Class as Always! I have been leasing with Prestige for many years and for some reason thought about trying out a different brand of vehicle and even for that matter, a I have been leasing with Prestige for many years and for some reason thought about trying out a different brand of vehicle and even for that matter, a different BMW dealer. They say that doing that only makes you appreciate what you have. And after trying to deal with sale and business people from three dealers on a different vehicle brand and two other BMW dealers, I ended up going back to Prestige- truly a day and night experience. From Lori working in the background as always and Rich Ortiz staying with me on dozens of back and forth emails and voice mails, I again experienced the First Class treatment that I am so used to at Prestige. Lori has been client advisor for many years and truly understands my requirements. Glad to be back with her again. I made a new friend in Rich Ortiz. His patience and courtesy got me through the end. Such a pleasant experience especially knowing negative impressions of dealing with business managers. I wish all your clients go through Lori and end up closing with Rich- I bet that you end up writing the same review. Oh, and what a bonus- when I returned my lease and picked up my car, i was met and taken cared by Zarina Fargali, one of the most interesting individuals I have recently met. She made the whole process fun and immediately made me very comfortable. Her very pleasing persona made me want to want to stay a bit more at the dealership- and at a time when I was so excited to take the new car home. The extra amount of time spent at the dealership was more than worth it! A big kudos to Zarina and a an even bigger kudos to Prestige for hiring people like her. Prestige- while you have the type of vehicles in inventory that would want to make potential customers check you out first, your Lori, Rich and Zarina are what makes your company great! Final kudos to my other friends in Service (Anna Piserchia and Eric Salas) who always make me look forward to my visits at your Service shop for routine or out of routine calls. All top notch and FIRST CLASS! More
Dwayne Wong Genius Dwayne Wong was very helpful in going over all the features and performance aspects of the 2013 Pre-Owned Certified X5 that I was purchasing. His hel Dwayne Wong was very helpful in going over all the features and performance aspects of the 2013 Pre-Owned Certified X5 that I was purchasing. His helpfulness and honestly was greatly appreciated and helped convince me to purchase the car. Thank you Dwayne! More
Excellent Tim Gallagher did a wonderful job. I would definitely recommend him. He made us feel like family. This was the best car buying experience we ever had Tim Gallagher did a wonderful job. I would definitely recommend him. He made us feel like family. This was the best car buying experience we ever had. Friendly with no pressure. Tim is the best for sure and very professional. Dwayne did a great job going over every detail of the car's operation. Kudos to everyone! More
called 5times,emails and live chats but still did not hear.. I got 2nd BMW car in prestige BMW and I am very disappointed. It was very good service but after buying the car and it totally changed. It is so a I got 2nd BMW car in prestige BMW and I am very disappointed. It was very good service but after buying the car and it totally changed. It is so annoying from sales/ service representative yesterday. I purchased a pre-own car last month about 40days ago from Robert Didomenico who is in charge of pre-own car. I was waiting my new number plate and registration over a month. I realize my temporary number plate past due and expired few days ago. Also, I have not receive my registration.I did not hear from BMW anything until I called. I called prestige and asked how is going. The representative talked me it ready to pick up. I asked to send me them and I got the envelop last Tuesday but there is only registration. I called prestige again and explained few times because they transferred my call to service and sales and service team. They toss my phone. And Mark who is client advisor also called me why still did not put plate. I had no idea I have not received any call and I just got the registration few minute ago. He told me use old number plate because to save money. I was embarrassed by his attitude and one of the plate was damaged and the other one was bended already. When I trade my old car to new one the Robert gave me old number but no explanation. Also, When I called service center the representative told me they have them and can pick up without any explanation or refutation. So I expected have new one. The sales supposed to call back after checking but have not call back to me and I called again and left voice massage but he never call back finally. I called 5 times and chat live and emailed sales manager and service manager as well. However no one gave me answer and did not care that. Also, I asked Brittany H and a different lady on March 22 at night. on live chat and asked to sending survey because I have not received survey link after buying a car. But they can not access the survey but different advisor on live chat, she gave the link. it also weird. Actually I asked the surgery after complaining and can not have the information but without complain I got the surgery link. Pristage BMW seem to not take bad feed back?? My temporary number plate already is expired last week and registration also received 40days later and no notice/ apology about delay or care. 5times calls with voice mail, email to managers and website, 3 chats. but no one have not contact me so far. It is amazing service. More