BMW of Ramsey

Great experience start to finish. The lease was ending on my 2014 BMW X5 that was purchased at Prestige BMW as well. Went in looking to get a new 2017 X5 or another car. Wound up order The lease was ending on my 2014 BMW X5 that was purchased at Prestige BMW as well. Went in looking to get a new 2017 X5 or another car. Wound up ordering a 2017 535 GT. I worked with Gregg Scott. Gregg was fantastic during the whole process. He is very knowledgeable about the cars and the ordering process. Gregg was super professional and gave me a great price from the get go, Everyone that I came in contact with at Prestige BMW has been super to work with. When the lease ends on my current BMW I will be back to lease another. More

Easy, fair, respectful I worked with Lori Asserson. It was the best experience I have had with a car salesperson. She was calm, listened to what I was looking for, and helpe I worked with Lori Asserson. It was the best experience I have had with a car salesperson. She was calm, listened to what I was looking for, and helped me find a vehicle even better than what I was thinking of, for a reasonable price. She was on-time, responded to my emails, and was warm, friendly and helpful, as was all the staff I had the pleasure to work with. I highly recommend this dealership and especially Lori. Kristen, who went over the specifics of the car with me, was also great to work with, and explained the technology of my new car in a way that was easily understandable. The finance person Richard was very warm and helpful, being considerate of my time constraints and making the process quick and easy. Overall, this is a great dealership and one that makes the nerve-racking process of buying a vehicle a very positive experience. More

it was great service and care for client Everyone gave me good srvices. The car was being ready in great time for me. especially Rep. Frank gave me real time update for the procedure. that wa Everyone gave me good srvices. The car was being ready in great time for me. especially Rep. Frank gave me real time update for the procedure. that was pretty impressive manner for us. More

2016 Limited Ed. 5 Series One of the main reasons I choose to drive almost an hour to this particular dealership, is it's impeccable customer service. In my line of work as wel One of the main reasons I choose to drive almost an hour to this particular dealership, is it's impeccable customer service. In my line of work as well as family business, how you treat a customer/client is paramount. It can make the difference between having new business and/or retaining it. Prestige BMW of Ramsey, Nj exceeds any expectations one will have when first walking in through those doors. I was very fortunate in having Lori Asserson as my Client Advisor, along with her chosen group of people to assist along the way. She definitely made the process as smooth and painless as possible, and I was able to drive him in my new car on that very day. Anyone else would be fortunate to have her in their corner. Again, the others that helped me move along in the process are also stars. You will not be disappointed should you choose Prestige BMW of Ramsey, NJ to be your official car place. I know I haven't...I've been coming here since 2003. More

Outstanding Service Continues Just picked up my new 2017 X5 today. I have been leasing cars through Prestige BMW for 10+ years with Lori Asserson and the outstanding service conti Just picked up my new 2017 X5 today. I have been leasing cars through Prestige BMW for 10+ years with Lori Asserson and the outstanding service continues. Lori is extremely dedicated and has a client first mentality which is why I keep returning. Looking forward to this summer when my other lease comes due and working with Lori to find my next perfect car. More

Great buying experience Just bought a 2017 X5. Very happy with the sales service and price. Everyone was very helpful and courteous and very responsive to my needs/question Just bought a 2017 X5. Very happy with the sales service and price. Everyone was very helpful and courteous and very responsive to my needs/questions. More

Tomasz was excellent to deal with I'm the guy that all my friends and family call when they need a new car. From now on, Tomasz will be getting all my BMW business. He is one of those I'm the guy that all my friends and family call when they need a new car. From now on, Tomasz will be getting all my BMW business. He is one of those rare sales advisors that actually works to understand exactly what you want, and goes out of his way to get it for you at the price you want to pay. No pressure, supportive, and very responsive. He actually makes you feel like he's on your side, even though we're talking about a car purchase. No excuses, no hustling, no belittling your concerns. I wish all sales people were more like him. Bought a CPO and am thrilled with it. Highest marks for Tomasz. More

Love this place Dwayne Wong was very helpful and nice as was Fernando the general sales manager! They went over some features with me and showed me the tech in the ca Dwayne Wong was very helpful and nice as was Fernando the general sales manager! They went over some features with me and showed me the tech in the car. More

Nice people Rob and Fernando were very helpful and straightforward. Made the transactions (trade-in and Lease) much easier with no hassles. It was a pleasure to Rob and Fernando were very helpful and straightforward. Made the transactions (trade-in and Lease) much easier with no hassles. It was a pleasure to deal with them. More