BMW of Ramsey

First time in the dealership and I was treated as a VIP from the receptionist to the delivery specialist. It was a low pressure, professional, and friendly environment. The salesperson was very knowledge from the receptionist to the delivery specialist. It was a low pressure, professional, and friendly environment. The salesperson was very knowledgeable, accommodating , and to the point, which I appreciate. The finance and delivery specialist were the same way. I have purchased many vehicles over the years and this was the best buying experience. I will highly recommend the dealership to anyone as if they were family. More

Generally speaking, pleased with Prestige BMW Dealership! Purchased 2 BMW's over the past 6 months. Erik Valentin is one of the the primary reasons! I have had the opportunity to have worked with many sale Purchased 2 BMW's over the past 6 months. Erik Valentin is one of the the primary reasons! I have had the opportunity to have worked with many sales people in the past, and I can attest to the fact that Erik is the ultimate best! As a professional, I assure you that Erik has "great" customer relations. He is responsible, helpful, caring, great with advising direction and/or options, etc. His follow-up skills even after the purchase is very timely, professional, and supportive. I am certain that Prestige BMW would be my first stop in the future as well! Thank you Prestge BMW! More

I am now on my 3 BMW lease and have had all three cars through Prestige BMW. My experience with this dealership was stellar. Jack was thorough and attentive. He dealt with my questions, concerns, and through Prestige BMW. My experience with this dealership was stellar. Jack was thorough and attentive. He dealt with my questions, concerns, and needs professionally and courteously as well. Andy went over my new car with me and was most patient. He was very knowledgeable and I was impressed with his service. It was very helpful. Jack has contacted me through emails and phone calls to ensure my satisfaction and to ask if there was anything I had problems with. This is the kind of service that I appreciate as a customer. I feel as if I have a connection at Prestige with these gentlemen. That alone is a big reason why I will recommend this dealership and my salesman to others. Thanks for your kind service. Respectfully, Adele Moorhead More

My sales advisor is Lori Asserson. She is a true professional. She has a great ability to communicate with the consumer. She knows her product. She is very informative and thorough when demonstratin professional. She has a great ability to communicate with the consumer. She knows her product. She is very informative and thorough when demonstrating the car. She also makes sure you are comfortable before, during, and after the sale. She is also the only sales person that follows up with the buyer. And, I can call her anytime if I have a question. This is my second purchase from Prestige BMW. Lori Asserson has my business for life. More

I have given the rating because I had an excellent experience in dealing with Prestige BMW. Lori Asserson did an outstanding job of showing us the models and options and helping us make a very inform experience in dealing with Prestige BMW. Lori Asserson did an outstanding job of showing us the models and options and helping us make a very informed decision. Andy Okun was masterful in guiding us through the various systems during the delivery of our new car, and in providing continued support to answer our questions. Steve Grossman insured that we were accorded top flight service and because of his attentiveness we will be back as return customers. More

I have been going to Prestige BMW for over 15+ years and I am on my 4th purchase it is the best dealership in the area. I highly recommend speaking to Lori she is a pleasure to deal with and streamlines the I am on my 4th purchase it is the best dealership in the area. I highly recommend speaking to Lori she is a pleasure to deal with and streamlines the process of purchasing a car. I am extremely pleased with her professionalism and knowledge of all aspects of the car buying experience. More

Even though I had to wait for over an hour in order to take a test drive (due to no keys), Mr. Polisena was extremely apologetic and used that time to get me further acquainted with the M3 I was to test d take a test drive (due to no keys), Mr. Polisena was extremely apologetic and used that time to get me further acquainted with the M3 I was to test drive. Though I didn't purchase the vehicle (not due to any failed negotiations), I shall ask for Mr. Polisena when I plan to return in May to purchase a new M3. More

I had the best car buying experience at Prestige BMW. It was so easy, no hassle. I was able to buy the car I wanted at a great price. The sales staff are knowledgable and friendly. Joe Atshan was great, was so easy, no hassle. I was able to buy the car I wanted at a great price. The sales staff are knowledgable and friendly. Joe Atshan was great, it was a real pleasure to deal with him. BMW Prestige success is owed to the dedication of its staff across the board starting from the receptionists to the GM. I will certainly do business with BMW Prestige again in the future. More

I had a great experience with Erik,he showed me a couple of cars and had no problem with me taking my time in my decison. It didn't take him too long to figure out I wanted a nice elegant yet fast car when of cars and had no problem with me taking my time in my decison. It didn't take him too long to figure out I wanted a nice elegant yet fast car when I purchased my 335i coupe with Dinan. Erik worked with me and his patience was greatly appreciated. More

Erik handled our entire sales process from start to finish. He took the time to understand our needs, quickly assessed them and presented options. His follow up coupled with his prompt responsiveness w finish. He took the time to understand our needs, quickly assessed them and presented options. His follow up coupled with his prompt responsiveness was impressive in it of itself and his knowledge, professionalism and kind demeanor made for an extremely pleasant experience. All too often we are easily triggered in this proverbial social networking world/environment to write or blog about negative experiences. Thank you Eric, we are sure to be back! More