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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

May 23, 2023

Great customer service Did everything that they promised to do Very friendly and polite Amazing More

by MARINAATUNIT
Recommend Dealer
Yes
Employees Worked With
Robert Redcross, Robert Redcross
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May 24, 2023 -

BMW of Ramsey responded

Our team is happy to have delivered upon their promises, Marina. Thank you for taking the time to share this positive feedback. We hope to have you back at BMW of Ramsey for any future needs.

May 23, 2023

Very personable service when I dropped off the vehicle. Text messages provided routine updates. Car came back washed and vacuumed. More

by SDORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
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May 24, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to our team at BMW of Ramsey for service. We are happy to have kept you up to date, and to have returned your vehicle to you in tip-top condition! Upon your next due service, we hope you will consider returning to BMW of Ramsey.

May 23, 2023

Took longer than expected and my car was soooo dirty and covered in bird poop when I got it back. Disappointed More

by ERICADEBENEDETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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May 25, 2023 -

BMW of Ramsey responded

Erica, I would like to extend my apologies for the wait time you experienced, as well as for the cleanliness of your vehicle upon its return to you. When possible, I would appreciate the opportunity to regain your confidence. Please consider reaching out to me directly using the contact below. Jim Crowe 551.777.5590 Service Director

May 23, 2023

I’ve been to park avenue BMW and do not even come close to the treatment I get at Ramsey BMW !!! The professionalism, the curiosity, and the way the staff goes above and beyond to make sure I leave there w More

by LBELEN1180
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben, Tyrek Alanos, Robert Redcross
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May 24, 2023 -

BMW of Ramsey responded

We greatly appreciate the recommendations that you have, and continue, to share. The team here at BMW of Ramsey is happy to provide professional, pressure-free service, and we look forward to continuing to do so for you and those you recommend to us. Until your next due service, safe travels.

May 23, 2023

My service experience was fantastic. Anna provided super customer service, the service person sent an informative video and my service was taken care of very quickly. More

by ASMARINOFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

BMW of Ramsey responded

Our team appreciates you taking the time to share the high-level of care you were provided here at BMW of Ramsey. We will be sure to pass your kind comments along to Anna, and hope you will be returning for any future due services.

May 23, 2023

My salesman Andrew is excellent. He remembered me and my wife. He is helpful and knowledgeable. More

by HANSENDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

BMW of Ramsey responded

It was our pleasure getting the opportunity to work with you and your wife on another purchase, and we are happy to read that you found Andrew's process to be helpful and knowledgeable. We hope you are enjoying your new car and look forward to continuing to work with you down the road.

May 22, 2023

Benjamin Abramov was tremendously helpful and helped navigate me through a very unexpected and expensive repair to require my car sound system to as good as new, and end pricing was better than expecte More

by JJTHURLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Gallahue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My technician (I believe Jim?) / Benjamin Abramov
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May 22, 2023 -

BMW of Ramsey responded

Hi John, BMW of Ramsey was glad to help you with your repairs! We hope you enjoy your fixed sound system and we hope to see you again later down the road.

May 22, 2023

Anna Marie Piserchia is the absolute best & only Service Advisor I will go to! Professional!! More

by Fosse broadway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

BMW of Ramsey responded

Thank you Fosse for leaving your feedback about Anna Marie! We appreciate your review and hope to help you again at BMW of Ramsey.

May 22, 2023

Everything was handled in a timely and professional way. Benjamin, the service representative did an excellent job More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
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May 22, 2023 -

BMW of Ramsey responded

Hi Joe, BMW of Ramsey was happy to provide a timely service. We wish you safe travels!

May 22, 2023

Great customer service Rep was friendly and accommodating Provided loaner and car was ready when expected More

by ALEXROBLS
Recommend Dealer
Yes
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May 22, 2023 -

BMW of Ramsey responded

We are glad to hear about your experience at BMW of Ramsey! It was a pleasure helping you out with the loaner car while you car got fixed.

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