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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

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November 08, 2023

Great service, quick appointment, quick turnaround. Everyone was terrific. Found the problem and fixed it. More

by mpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

BMW of Ramsey responded

Hello! Thank you for taking the time to leave us a review. We are so happy that received great and efficient service at BMW of Ramsey. It's great to hear that our team was fantastic! We hope to see you again soon for more incredible experiences!

November 08, 2023

They have the best advisers, very cooperative, on top of everything always keeping you updated and very professional. More

by AYNAALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

BMW of Ramsey responded

Hi! We're delighted to know you had a positive experience with our advisors at BMW of Ramsey. We always aim for professionalism and keeping our customers updated with clear communication! Thanks for the review. We hope to see you again soon!

November 08, 2023

The service department at Ramsey is notches above local BMW competitors which is why I only go to Ramsey now. More

by bunkybinns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 09, 2023 -

BMW of Ramsey responded

Hello! Thank you for taking the time to leave us a review. We're delighted to know that our service department at BMW of Ramsey stands out for you. We appreciate your support! We hope to see you again soon for more spectacular experiences!

November 08, 2023

BMW of Ramsey has a Great sales team and great service department. Competitive vehicle pricing and quality service More

by KANQ1181
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Redcross, Jorge Pinero, Kenny Casares, Ben Abramov
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Nov 09, 2023 -

BMW of Ramsey responded

Hello! We appreciate your positive feedback! It's great to know that our sales team and service department at BMW of Ramsey met your expectations. We're here for you anytime you need us for more great pricing and quality service!

November 08, 2023

Professional, efficient staff. Thank you! On time service. Lounge is a great place to wait for car More

by LPEPE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 09, 2023 -

BMW of Ramsey responded

Hello! Thank you for taking the time to leave us a review. We are so happy that you found our staff to be professional and efficient at BMW of Ramsey! We hope to see you again soon for more on time service!

November 08, 2023

My service rep was very nice. I expect the my car should be vacuumed and washed, but it is not, the are space for the service to improve More

by YANLIHUANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 09, 2023 -

BMW of Ramsey responded

Hello Yan Li! Thank you for taking the time to leave us a review. We are so happy that your service rep was very nice! We appreciate your feedback, as we are always looking for ways to improve our service. We hope to see you again soon at BMW of Ramsey!

November 07, 2023

Anna Piserchia provided world class service by actively listening to my requests for service and promptly following up for solutions. More

by razaaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

BMW of Ramsey responded

Hi! Thank you for taking the time to leave us a review. We are so happy that Anna provided world class service and was able to help provide you with some solutions for your car. We love hearing when our team at BMW of Ramsey is doing amazing. We hope to see you again soon!

November 07, 2023

Very professional, polite easy going employees. Service center is top notch. Only concern was bought car in for oil change and recalls. One recall was airbag but though scheduled a few weeks back More

by PBLASZKO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
Report | Print
Nov 08, 2023 -

BMW of Ramsey responded

Hello! We appreciate your feedback and are glad to know you had a great experience at BMW of Ramsey. We apologize for the inconvenience with the airbag recall, but we're committed to ensuring your vehicle's utmost performance and reliability. We hope to serve you better during your next visit!

November 07, 2023

Anna is my service advisor and she is absolutely fantastic! She has excellent knowledge of my vehicle and what needs to be done and Communicates very well when it comes to updates and pick up of my More

by fastcsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review. It's great to hear that Anna was fantastic, knowledgeable, and communicated effectively with you! We love hearing when our team is doing great at BMW of Ramsey. We hope to see you again soon!

November 07, 2023

A customer driven service that is welcoming and rewardingly beneficial for the ultimate customer experience More

by Rowena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Weinglass, Tyrek Alanos, Robert Redcross, Jorge Pinero, Juan Ferreiras, Ben Abramov
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Nov 08, 2023 -

BMW of Ramsey responded

Hi Rowena! Thank you for taking the time to leave us such a kind review! We are so happy that you found BMW of Ramsey welcoming and beneficial! We love hearing from our customers, and this feedback is so special to us. Thank you again, and we hope to see you soon for more great experiences!

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