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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

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November 01, 2023

Top quality Service Department. Anna (service advisor) and Jim (service manager) both 15/10. Responsive, timely, communicative, and the repairs are properly done. It's unusual th More

by omegadoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that our service department at BMW of Ramsey, especially Anna and Jim, provided you with a top-notch experience. We strive for effective communication and timely repairs. Thanks for the positive feedback! We hope to see you again soon for more great experiences!

November 01, 2023

Every body was very efficient and professional. Anna was wonderful as usual. loaner was very helpful. More

by Nbeech2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

BMW of Ramsey responded

We're glad to know you had a positive experience with Anna and the rest of our team at BMW of Ramsey. We strive for professionalism and efficiency, so it's great to hear we met those standards. We appreciate your feedback, and we hope to see you again soon!

November 01, 2023

Usually I don't live the customer service, but today I met Anna. She was so great, very nice and very helpful. I will ask for her going forward. More

by jmc410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that Anna provided you with great service at BMW of Ramsey. We'll make sure she gets the recognition she deserves! Thanks for your review and we look forward to assisting you in the future!

November 01, 2023

Recent Prompt and courteous treatment was appreciated. Respect for my time and convenience was demonstrated. Communication on issue and process good. More

by LOUISEGCURRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

BMW of Ramsey responded

Hi Louise! We're glad to know you had a positive experience at BMW of Ramsey. Our team always aims for prompt and courteous service with clear communication. Thanks for your review! We hope to see you again soon for more great visits!

November 01, 2023

Excellent service advisor. I am very satisfied with the work completed and will return. Thanks More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 02, 2023 -

BMW of Ramsey responded

Hi! Thank you for taking the time to leave us a review. We are happy to hear that you were provided excellent service and are happy with the work that was done. We hope to see you again soon for more great visits!

November 01, 2023

Sales service guy Benjamin was very helpful and friendly, he facilitated the problems and fixed it More

by henak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 01, 2023 -

BMW of Ramsey responded

Hi Henak! Thank you for taking the time to leave us a review. We are so happy that Benjamin was very helpful and friendly! We love hearing when our team at BMW of Ramsey is doing amazing. We hope to see you again soon!

November 01, 2023

Friendly and cooperative - got the car finished and out on time - very much appreciated - all good More

by RGSULL37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 01, 2023 -

BMW of Ramsey responded

Hi! Thank you for taking the time to leave us a review. We are so happy that you found our team at BMW of Ramsey friendly and cooperative! We strive for excellent and efficient service. We hope to see you again soon for more great visits!

November 01, 2023

Excellent service, nothing is ever a problem! Would recommend this dealership to everyone. The sales department also excellent More

by DOMINIKADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Garcia, Ben Abramov, Ted Contoleon
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Nov 01, 2023 -

BMW of Ramsey responded

Hi Dominik! We're delighted to know you had such a positive experience with our sales department at BMW of Ramsey! Your recommendation means the world to us. Thank you for your review and we look forward to serving you again in the future!

November 01, 2023

First I like how I’m greeted when I walk in very welcoming. My service provider is more like a friend and the dealership is very clean. More

by kingglen27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

BMW of Ramsey responded

Hi! We're glad to know you felt welcomed at BMW of Ramsey and that our team could provide a friendly service. We appreciate your feedback about the cleanliness too! Thanks for sharing your experience with us. We hope to see you again soon!

November 01, 2023

The service was great. They examined just about everything on the car. Gave me a video review of what they did. I even got to eat breakfast in the waiting room. More

by WWW.SLSFRCT773
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 02, 2023 -

BMW of Ramsey responded

We're delighted to know you enjoyed our comprehensive service and the added touch of a video review at BMW of Ramsey. We hope that breakfast in the waiting room was an extra treat! Thanks for your feedback. We hope to see you again for more great visits!

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