Back

BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews

2,136 Reviews of BMW of Ramsey - Service Center

Sort by
October 07, 2023

Quick and efficient as I waited for my car to be serviced. I was in and out in less than 90 minutes. More

by NJArachis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Oct 09, 2023 -

BMW of Ramsey responded

We're glad to know you had a quick and efficient service experience at BMW of Ramsey. We always aim for promptness without compromising on quality! Thanks for the review.

October 07, 2023

Excellent Sales and even better Service. I always recommend BMW Ramsey to all my friends More

by Niko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023 -

BMW of Ramsey responded

We appreciate the recommendation! Our BMW of Ramsey team hopes to see you again later down the road.

October 07, 2023

Service was great. My service writer was very friendly and responsive to any and all of my concerns and questions. More

by RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023 -

BMW of Ramsey responded

We're glad to know you had a great experience with our service team at BMW of Ramsey. We strive to be friendly and responsive, so it's wonderful that we hit the mark for you! Thanks for sharing your feedback.

October 07, 2023

Thorough but expensive. Nice place easy to deal with. My advisor was very good. My car was properly foxed More

by TMORIARTY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Oct 09, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to know that you found our team at BMW of Ramsey easy to work with. We strive for thorough service, so it's great to hear your car was properly fixed!

October 06, 2023

Good service and fast results. Thorough followup and I like the text that I get with the video. More

by AMSKEEN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

BMW of Ramsey responded

We are glad to hear that you had a great experience at BMW of Ramsey! Our team hopes to see you again in the future.

October 06, 2023

I have been a customer for over twenty years. With some ownership changes, it is still the place to go. More

by TOMKAT819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2023 -

BMW of Ramsey responded

We appreciate your loyalty over the years and we're glad to know that you still consider us as your go-to place despite some changes. We aim for consistency in our service, so if there's anything specific we can improve on or any concerns you'd like to discuss, please feel free to reach out. Thank you! Jim Crowe - Service Manager - 551-777-5590

October 06, 2023

Very friendly. Prompt service. And the level of communication and attention to detail is fantastic!! Highly recommend them! More

by MICHELLESPIRIDAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023 -

BMW of Ramsey responded

We're so glad to know you had a positive experience with us at BMW of Ramsey! Our team always aims for prompt service and clear communication. Thanks for the high recommendation, we appreciate it!

October 06, 2023

I was able to get an appointment quickly and Jason explained services needed satisfactorily. I was there quite a while (from 9:30-3:30) so I feel that BMW should have had lunch items for the customers More

by ANTHONY.M.GRAZIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

BMW of Ramsey responded

Anthony, we're glad to know that Jason was able to assist you effectively and your car is driving better after the maintenance. We appreciate your suggestion about lunch items - it's definitely something for us at BMW of Ramsey to consider!

October 06, 2023

Kenny was helpful and honest to work with, I never felt pressured to get more work done than necessary. The experience was professional all the way! More

by NRAMICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Oct 09, 2023 -

BMW of Ramsey responded

We're glad to know Kenny provided a professional and pressure-free experience at BMW of Ramsey. Thanks for sharing your feedback!

October 05, 2023

Ben went above and beyond to help me! It was my first time back there since purchasing my car. I got a flat tire and they took my car right in. It was finished fairly quick. Not only did More

by Liz.colombini0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Oct 05, 2023 -

BMW of Ramsey responded

Liz, it's fantastic to know that Ben and our team at BMW of Ramsey were able to provide you with such a positive experience! We always aim for top-notch service. Thanks for recommending us, we're here if you need anything else in the future!

...
51
...