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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews

2,136 Reviews of BMW of Ramsey - Service Center

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October 05, 2023

I want to say thank you to Benjamin for solving a problem with my car. He is attentive, helpful and responsible person. Always answer all my questions in a friendly and professional way. I would definitely r More

by Maria Vovkanych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023 -

BMW of Ramsey responded

Maria, it's great to know that Benjamin was able to assist with your car issue at BMW of Ramsey. We appreciate the recommendation and are here for any future needs you may have!

Oct 05, 2023 -

BMW of Ramsey responded

Maria, it's great to know that Benjamin was able to assist with your car issue at BMW of Ramsey. We appreciate the recommendation and are here for any future needs you may have!

October 05, 2023

Service department was quick to help schedule and resolve programming issue with new vehicle. Quick turn around with issue resolved. More

by JASSCHIAVONE
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023 -

BMW of Ramsey responded

We're glad to know our service department at BMW of Ramsey was able to help resolve your programming issue quickly. Thanks for the positive feedback!

October 05, 2023

My sales Mark Rosenblatt and my finance Marcelo Garcia are amazing! They are so kindly and professional. I really appreciate their help and I’m so lucky and happy to get my wonderful car in Ramsey. More

by RIYEONS
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
Oct 05, 2023 -

BMW of Ramsey responded

We're delighted to know that Mark and Marcelo provided you with such a positive experience at BMW of Ramsey! We hope you enjoy every moment in your new car. Thanks for sharing your review!

October 05, 2023

Quick and competent service and also price conscious. Good communication of the available options. Thanks More

by IMERGELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023 -

BMW of Ramsey responded

We appreciate your feedback! It's great to know our team at BMW of Ramsey was able to provide you with quick and competent service. We're always here for any future needs or questions you may have. Safe travels!

October 05, 2023

I have a very good experience the sales person Mr Jorge Batista he is a excellent sales person More

by ISABELAGUIRRE1280
Recommend Dealer
Yes
Employees Worked With
Jorge Batista
Oct 05, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to hear you had a great experience with our BMW of Ramsey team.

October 05, 2023

Jason was courteous and contacted me with promptly with issues regarding my service . Car was ready within reasonable time frame More

by CSCHREIBER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

BMW of Ramsey responded

We're glad to know that Jason was able to assist you promptly and efficiently at BMW of Ramsey. Thanks for sharing your experience, we appreciate it!

October 05, 2023

My service rep Ann is great. I also like the fact that they send you a video of what is going on with your car What I do not like is the cost if service. Bmw wanted $350 for a More

by JWCOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2023 -

BMW of Ramsey responded

We're glad to know you appreciate the personalized video updates and Ann's excellent service at BMW of Ramsey. We understand your concerns about pricing, and we strive to provide competitive rates for our high-quality services. Thank you for sharing your feedback!

October 05, 2023

Keenly was very helpful with respect to addressing the repairs needed and addressing them in a timely manner .Very knowledgeable and professional More

by JROMAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Oct 05, 2023 -

BMW of Ramsey responded

We're glad to know Keenly was able to assist you with your repairs at BMW of Ramsey. We always aim for timely and professional service. Thanks for the review!

October 05, 2023

Kenny is professional and very helpful. Carwashing needs improvement. The technician needs to double check his work. More

by GEORGESPIECHOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny cecaras, Kenny Casares
Oct 05, 2023 -

BMW of Ramsey responded

Georges, we appreciate your feedback! We're glad to know Kenny was helpful during your visit at BMW of Ramsey. Your comments about the car washing and technician's work will be noted for improvement. Thanks again!

October 05, 2023

Professional, attentive and respectful. Jason in service is outstanding. Andrew in sales is responsive to my inquiries More

by RRCHASE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

BMW of Ramsey responded

We're glad to know that Jason and Andrew provided you with such a positive experience at BMW of Ramsey. Thanks for your feedback!

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