Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

Sort by
October 05, 2023

Kenny exhibited great customer service and was very prompt on ensuring that my service was complete More

by PHYLLISANN.M.FOBIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 06, 2023 -

BMW of Ramsey responded

We appreciate your review. Thank you for shouting out Kenny, we are glad to hear that he made your visit to BMW of Ramsey satisfactory.

October 05, 2023

Kenny provides exceptional customer service and care. He is always a pleasure to work with. More

by PAULA.FITZGERALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 06, 2023 -

BMW of Ramsey responded

Thank you for shouting out Kenny! We are glad to hear about your great experience with us. If you need anything else, our BMW of Ramsey team is here for you.

October 05, 2023

It is an outstanding center where you are Very COMFORTABLE as you wait! Food and T.V.! More

by LUZSAVARESE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
Report | Print
Oct 06, 2023 -

BMW of Ramsey responded

We are glad to hear that you enjoyed our center while you waited! Thank you for choosing BMW of Ramsey.

October 04, 2023

Kenny kept me informed on the process of my car. Have not had this quality of service for a long time. More

by P6459
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 04, 2023 -

BMW of Ramsey responded

We're glad to know that Kenny kept you well-informed throughout the process at BMW of Ramsey. It's great to see your appreciation for our service quality, thank you!

October 04, 2023

Great service fast and reliable service. My service guy Benjamin A, handle all my issues with much concern. More

by Tiffanycarter29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Oct 04, 2023 -

BMW of Ramsey responded

We're glad to know you had a great experience with Benjamin and our team at BMW of Ramsey! We strive for fast, reliable service. Thanks for the review!

Oct 04, 2023 -

Tiffanycarter29 responded

Thank you guys!

October 03, 2023

Friendly Communication is good Easy appointments Service wait times are long therefore waiting areas can be more comfortable and provide more drinks and food More

by sonketi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Report | Print
Oct 03, 2023 -

BMW of Ramsey responded

Sonketi, we appreciate your feedback and are glad to know you found our team friendly at BMW of Ramsey. We're always looking for ways to improve the customer experience, so thank you for mentioning the waiting areas. Safe travels!

October 03, 2023

Service was okay. The gentleman who assisted me was able to confirm they accepted my tire insurance after he checked and saw I had used this warranty with this dealer More

by Ayoung
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Oct 03, 2023 -

BMW of Ramsey responded

We're glad to know that you found our service satisfactory at BMW of Ramsey. We always aim for a smooth and efficient process, especially when it comes to warranty checks. Thanks for your patience during the servicing time!

October 03, 2023

Clean, organized, professional team , kenny was amazing, helpful and knowledgeable, if there is more stars I will definitely give him more More

by ghannami78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 03, 2023 -

BMW of Ramsey responded

We're delighted to know that you had a great experience with Kenny and the rest of our team at BMW of Ramsey. Your kind words mean a lot! Thank you for your support, we'll be here if there's anything else you need in the future.

October 03, 2023

Clean, spacious waiting area with lots of snacks. Very friendly staff and they provided prompt service. More

by saspero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 03, 2023 -

BMW of Ramsey responded

We're delighted to know you enjoyed our waiting area and found the service prompt at BMW of Ramsey. Thanks for sharing your experience, we appreciate it!

October 03, 2023

Always phenomenal service when I bring my car in for service and staff is amazing. More

by Johnsontra91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 03, 2023 -

BMW of Ramsey responded

We are glad to hear that you enjoyed your service. Thank you for continuing to choose BMW of Ramsey!

1
...
52
53
54
...
214