BMW of Ramsey - Service Center

BMW of Ramsey service dept are truly professional and take good care of their customers take good care of their customers More

Anne Marie Piserchia was my service advisor for several issues including an air leak into the gas tank. She was very accommodating and professional. When the problem was identified and it would take severa issues including an air leak into the gas tank. She was very accommodating and professional. When the problem was identified and it would take several days to obtain the part and perform the repair, she was able to get me a loaner without any ado. In my experience, no other BMW dealer would provide a loaner unless I requested one way in advance and would be forced to rent a car. It turns out I had to bring the car back again a week later because the fuel gauge was giving an erroneous reading of the amount of fuel consumed. She stayed until after hours to get me a loaner the same day. She made what would’ve been a very stressful experience very pleasant. More

Jason was incredible and did everything he could to solve my issue but unfortunately the brakes are still making the noise I asked to have fixed my issue but unfortunately the brakes are still making the noise I asked to have fixed More

Everyone was very nice however I had my right front blinker supposedly fixed and within 5 days it does not work again and I have to bring it back in so not happy about repair not lasting I hope u guara blinker supposedly fixed and within 5 days it does not work again and I have to bring it back in so not happy about repair not lasting I hope u guarantee your work as I’m not paying again More

Prompt, responsive, courteous and thorough Very professional service department and tech advisors We are very satisfied worth the work Thank you professional service department and tech advisors We are very satisfied worth the work Thank you More

Friendly and great service, did not have to wait long also nice waiting room nice and clean also nice waiting room nice and clean More

service experience and work was very good and professional. It was completed in a timely manner and i was provided a loaner. professional. It was completed in a timely manner and i was provided a loaner. More

Mr. James and Anna Marie always take care of my car needs, they are so honest and polite and I feel so grateful with the way they take care of customers as well as my car. I really wants to thanks them needs, they are so honest and polite and I feel so grateful with the way they take care of customers as well as my car. I really wants to thanks them for helping me the extra mile all times. The BMW should have this kind of people in all dealers. Unfortunately I can´t say the same about Roxbury BMW dealer, which is totally the oposite. I will never go back there, the waiting room only had bottle of water all the time not even coffee machine available and they are not honest when it comes to do services there. More

He was very kind and help me with my vehicle optional protection, he when step by step about the products i was interesting to buy. protection, he when step by step about the products i was interesting to buy. More

Best manager of all BMW Dealers, he took care of my car in a very professional way and he was very polite and welcome me to come back in case of anything. Great guy. in a very professional way and he was very polite and welcome me to come back in case of anything. Great guy. More