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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

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May 26, 2023

The service to my car was completed very professionally and efficiently, and I was totally satisfied. More

by Mary Jane Tierney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 30, 2023 -

BMW of Ramsey responded

We are always happy to know when our customers leave feeling satisfied with the service provided by our team. Thank you for these kind words Mary Jane, we hope to be working with you again here at BMW of Ramsey.

May 26, 2023

Ted was great, he delivered on everything. He was the vehicle on time. He’s very good, I highly recommend More

by jasonpascale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 30, 2023 -

BMW of Ramsey responded

thank you for this short and sweet recommendation, Jason. Ted and the service team here at BMW of Ramsey will always be here to deliver upon our promises! For any future service needs, please continue to keep BMW of Ramsey in mind.

May 26, 2023

Terrible communication. Actually non existent. Never return calls. Don’t keep you up to date on status of repair. More

by CROTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Crowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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May 31, 2023 -

BMW of Ramsey responded

Croth1 It is concerning to read the feedback you have shared here, as this is not a common occurrence within our service department. I can assure you I will be looking into your recent experience and hope that you will consider reaching out to me directly so that I may work towards regaining your confidence in our team. Jim Crowe 551.777.5590 Service Director

May 25, 2023

They are very efficient and professional. Jim Crowe is a wonderful service manager and extremely helpful. More

by CVOORHEES16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share these kind words for Jim and the rest of our service team here at BMW of Ramsey. We hope to have the opportunity to provide you efficient and professional service again down the road.

May 25, 2023

Awesome people to take care of customers, Jim & Anna Marie are so polite and professional they really make me feel like safe to come back there even that is far from where i live in Dover. They take car More

by CORREATAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

BMW of Ramsey responded

Thank you fro making the trip to BMW of Ramsey all the way from Dover! The least our team could do is repay you with efficient and professional service. We will be sure pass you kind words along to Jim and Anna, in the meantime, please don't hesitate to return for any future sales or service needs.

May 25, 2023

Just an incredible service department. Incredible people that take care of you and will come back time and time again More

by TSCARPA79
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras, Kenny Casares, Ben Abramov, Ted Contoleon
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May 26, 2023 -

BMW of Ramsey responded

If there is one thing our team is proud to offer it is quality service. We appreciate you taking the time to recognize this and hope to have you back at BMW of Ramsey for any future BMW sales or service needs.

May 25, 2023

Great service and customer support experience! Ben Abramov was fantastic handling the entire service visit and my X3 was completely detailed at pick Ip. More

by Kevin S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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May 26, 2023 -

BMW of Ramsey responded

Kevin, thank you for trusting Ben and the BMW of Ramsey team to provide your X3 with quality service. We are happy to delivered excellent care and hope to be working with you again in the future.

May 25, 2023

Jason in the service department is exceptional, his communication skills a second to none. All my expectations were met. More

by vscardigno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

BMW of Ramsey responded

It is a pleasure to see Jason and team here at BMW of Ramsey were able to meet your expectations upon service. We appreciate your business and hope to uphold this high level of communication and vehicle service upon your next visit.

May 25, 2023

Anna was absolutely great! I couldn’t ask for better. Thank you very much. Courteous, professional and patient. More

by SergeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

BMW of Ramsey responded

Thank you for choosing to work with Anna and team here at BMW of Ramsey, Serge. Providing you and your vehicle with courteous professional and patient care was our pleasure and we hope to have the opportunity to do so again in the future.

May 25, 2023

Very professional and great service. First class dealership from sales to the service department. Thank you! More

by MMIMMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

BMW of Ramsey responded

Providing a first class experience for all of our customer is what the team here at BMW of Ramsey aims to do , and we truly appreciate you taking the time to recognize we achieved this during your visit. Looking forward, we hope to have the opportunity to work with you again.

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