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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

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May 01, 2023

great service ！Fast and accurate and very very very nice people there! Ted is wonderful More

by CHEN_WEI1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
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May 02, 2023 -

BMW of Ramsey responded

Chen, thank you for taking the time to highlight these aspects about your recent visit. Our team at BMW of Ramsey is happy to have provided you with timely, quality and kind service.

April 30, 2023

5 Very nice people. Kenny is great to work with. Kenny was great and the whole team fixed my truck. I am happy with Ramsey BMW More

by JMBEHUN123@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Kenny
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May 02, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share your experience with Kenny and team here at BMW of Ramsey. We are happy to have addressed the issues you experienced with your truck, and hope that you will continue to keep us in mind for any future maintenance needs.

April 29, 2023

I have been dealing for tweleve years So you no I am a satisfied customer More

by JYSHOES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
never used any of these
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May 02, 2023 -

BMW of Ramsey responded

Thank you for continuing to choose BMW of Ramsey over the past 12 years. Your loyalty has not gone unnoticed, and we look forward to continuing to earn it for many more years to come.

April 29, 2023

Great service staff met all my expansions every time I use Ramsey BMW. Keep up More

by DAVIDRUDSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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May 02, 2023 -

BMW of Ramsey responded

Hey David, knowing our team continues to meet your expectations is amazing! We look forward to continuing this high-level care during future experience here at BMW of Ramsey.

April 29, 2023

Our car had a compromised rim & was driving uncharacteristically unsteady. When reported, Jason received our information & assured us that they would thoroughly inspect the car. The service tec More

by MTYORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 02, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle and concerns to the attention of our team. We are happy to know the repair performed met your expectations. For any future maintenance needs, we hope you will continue to keep BMW of Ramsey in mind. Until then, safe travels.

April 29, 2023

Excellent service! !! Service was friendly professional and efficient. So thanks to all who worked on my car. More

by FESQUEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Abramov
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May 02, 2023 -

BMW of Ramsey responded

Thank you for taking the time to review your service experience with our BMW of Ramsey team. Providing friendly, professional and efficient service is always our pleasure. Until your next due service, motor on!

April 29, 2023

Juan was pleasant and efficient and my car was finished when promised it would be More

by REDSOX_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras
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May 02, 2023 -

BMW of Ramsey responded

Hello, thank you for trusting our team to perform the needed service on your vehicle in an efficient and quality manner. Your business is greatly appreciated here at BMW of Ramsey. Until your next visit, safe travels!

April 28, 2023

Bedsides the time being unpredictable, the service was without complaint. The service advisor was welcoming since she helped me on my last visit. More

by kmwesquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

BMW of Ramsey responded

Thank you for sharing your service experience with our team member, Anna. It is a pleasure to see she was welcoming and provided you vehicle with quality service! Until your next visit to BMW of Ramsey, safe travels.

April 28, 2023

Great service representative and team. Always nice, friendly and accommodating. In and out quickly with no hassle. More

by BRIAN@TARGETRESEARCHGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

BMW of Ramsey responded

Hey Brian, thank you for taking the time to share this kind feedback for our service team here at BMW of Ramsey! Working with you was a pleasure and we hope to have the opportunity to do so again in the future.

April 28, 2023

The attention to detail shown consistently by my service advisor Ted Conteleone is the reason this dealership gets such high marks. Ted goes above and beyond the call of duty. More

by BYRON.KERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Conteleone
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May 02, 2023 -

BMW of Ramsey responded

Hey Byron, thank you for taking the time to highlight the high-level of service provided by our team member, Ted. We are happy to know he has gone above and beyond to ensure you and your BMW receive excellent service. The team here at BMW of Ramsey looks forward to your next visit with us.

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