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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

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April 25, 2023

I have been a loyal client of BMW of Ramsey for over 20 years and have always been satisfied with their level of professionalism in the sales, servicing and parts departments. Most of my present contacts h More

by HOGAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Thank you for your loyalty to our location over the past several years, for both your sales and service needs. Great customers like you are what motivates our team to continue providing excellent care! We appreciate you leaving this kind review for our BMW of Ramsey team and look forward to many more positives experiences ahead.

April 25, 2023

Excellent service, it was very quickly done , nice waiting area with good food and drink , thank you very much ! More

by AORKINDCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you as well! Your business is greatly appreciated, and we are happy to help make it worth while by offering a comfortable waiting area and quality service. Until your next due service, safe travels.

April 25, 2023

Amazing customer service like no other dealer. My service advisor Ted got my car in and out right away. He did a great job More

by JOSEPHSTEPANIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Gallahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tornatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Hey Joseph, thank you for taking the time to share this kind feedback following your recent service. We are happy to read that our team member, Ted, was able to get you back on the road in a timely manner. When the time comes for your vehicles next service. We hope you will continue to keep BMW of Ramsey in mind.

April 24, 2023

Anna P is always very helpful and makes it easy to take care of my car. More

by JAK0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Araque
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share this short and sweet shoutout for our team member, Anna. We are please to know she makes your car care a breeze. We hope to have you back at BMW of Ramsey for your vehicles next due service.

April 23, 2023

Everyone BMW of Ramsey has been excellent and service per department has been outstanding your day. Thank you for all your help and device. More

by artdipietro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

We are happy to have provided you with an outstanding service experience! Thank you for taking the time to share this kind review, our team at BMW of Ramsey hopes to have the opportunity to work with you again in the future.

April 23, 2023

BMW of Ramsey always provides outstanding and prompt service and extremely qualified service. They have offered us almost 20 years of Outstanding Service. More

by spinedoc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny in the service departments
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Thank you for continuing to choose BMW of Ramsey for nearly 20 years! Our team will always be here to provide quality service. Until your next visit, safe travels.

April 22, 2023

Good experience due to Jason. Price was high though. Jason was very knowledgeable. However, I paid too much for the limited amount of work done. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Thank you for sharing this candid feedback. While we are pleased to know Jason provided an excellent experience, we regret to see you have concerns regarding your service quote. Should you feel our team can address any questions you have regarding this, don't hesitate to reach out. We are happy to help.

April 22, 2023

Rude. He couldn't be bothered and had a patronizing tone. I will not be returning because of him regardless of my oil change deal. More

by kelnyc97@optonline.net
Recommend Dealer
No
Employees Worked With
Kenny
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Hello, We regret to see the feedback you have shared here regarding the team member your worked with. When possible, please consider reaching out to me directly. The opportunity to learn more about your visit and work towards a more positive outcome would be greatly appreciated. Jim Crowe 551.777.5590 Service Director

April 22, 2023

BMW of Ramsey provided excellent service and quality work during my recent maintenance visit at the dealership More

by ECKI1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to BMW of Ramsey for service! We are happy to have provided you with quality work and an excellent experience. Until your next appointment, safe travels.

April 22, 2023

Took longer than it should’ve to resolve service issue but ultimately they did the right thing More

by NEIL.POSNER
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Neil, thank you for sharing this candid feedback. Our team apologies again for the wait you encountered and are happy to have ultimately satisfied the needs of you and your vehicle. In the future, we hope to have the opportunity to improve upon this experience.

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