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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

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April 22, 2023

Satisfied can’t ask for more. Happy with my car. No complain. Enjoying the service More

by Kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Kramer, thank you for this concise and kind review of your recent experience with our BMW of Ramsey team. Knowing you are happy is what allows us to be happy! For any future needs, please continue to keep us in mind.

April 22, 2023

Professional and efficient service in a reasonable time frame. Friendly attitude, nice area for customers to wait . More

by anatoly.verdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Hey Anatoly, Thank you for taking the time to share this review following your service. Providing you with an efficient and professional experience was our pleasure, and we hope to have you back at BMW of Ramsey for any future service needs.

April 22, 2023

I am very happy with the service advsor Ted he kept me informed and the mechanic was good but I was very disappointed in your service appt scheduler. I asked if I could get a loaner and I was told my car More

by PATTIH0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted C
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Patt, thank you for this candid feedback. While we are pleased to know your service went well, we are sorry to learn of the inconvenience caused by our service scheduler. I can assure you this feedback as been shared with the team. In the meantime, your business is greatly appreciated and we hope to have the opportunity to improve upon your next visit.

April 21, 2023

Very pleasant My car was picked up at my medical offices and delivered back in a very timely fashion Truely appreciate andreas help as always ! More

by FDBAUERMD@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Andrea
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for taking advantage of our pick-up and drop-off service benefit! We are happy to see this helped in fitting your vehicle in for service around your work hours. For any future needs, we hope you will continue to utilize in the future.

April 21, 2023

Very professional, helpful and fast. jason responded promptly to my call, informed me of my vehicle issue asap and finished the paper correctly. 5. More

by EK
Recommend Dealer
Yes
Employees Worked With
hi
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Apr 28, 2023 -

BMW of Ramsey responded

Providing you and your vehicle with professional, timely and helpful service was our pleasure! Thank you for thinking of BMW of Ramsey, we look forward to working with you again in the future.

April 21, 2023

Quick. Easy. I received a loaner. I hadn't before. My information needed to be recorded. It was quick and easy to do so. More

by Milleran
Recommend Dealer
Yes
Employees Worked With
Anna Marie
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Apr 26, 2023 -

BMW of Ramsey responded

Hi Milleran, I'm happy to see you were able to utilize or loaner vehicle benefit during your vehicles recent service. We are happy to have provided quick and quality service while you were out, and look forward to having your vehicle back for its next due service.

April 21, 2023

Top notch service department everyone was extremely helpful. Best around!! Highly recommend. They know ther stuff! More

by MRWHEELS81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for taking the time to recommend our team! We look forward to providing helpful and knowledgeable service to each individual you send our way. The BMW of Ramsey team greatly appreciates your business.

April 20, 2023

Kenny Casares was absolutely great every step of the way, he explained everything and kept me informed about what was going on. Overall he provided amazing service! More

by bmagrogan724@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Apr 28, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share this shout out of our team member, Kenny! We are more than happy to read he provided you and your vehicle with exceptional service. Our team looks forward to assisting you with any future due services here at BMW of Ramsey.

April 20, 2023

This service department is the best I’ve ever dealt with. The staff is professional and courteous More

by Tdmkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

BMW of Ramsey responded

We are thrilled to read our team has provided you with the best servicing experience you have had yet. Remaining professional and courteous is our pleasure, and we look forward to providing this same great level of care during any future visits here at BMW of Ramsey

April 20, 2023

Excellent service. Prompt, professional and efficient. Updates were received and time spend in the service location was minimal. Thanks More

by EPALFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Kaufman, Marcelo Garcia
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Apr 28, 2023 -

BMW of Ramsey responded

Prompt, professional and efficient is what we are here to be! Thank you for using such kind words to describe your experience and our BMW of Ramsey team. We hope to work with you again in the future.

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