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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

Sort by
April 20, 2023

Professional, courteous, clean, comfortable, reliable and this all helps me take good car of my car. 👍 More

by Sasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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Apr 28, 2023 -

BMW of Ramsey responded

Hey Sasha, thank you for the kind words. We are pleased to see the level of care provided by our team helps you take the best possible care of your car. Until your vehicles next service, enjoy the road!

April 20, 2023

Easy to make appointment and service center now offers Uber if you can’t get a ride there. More

by Jwinter382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
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Apr 28, 2023 -

BMW of Ramsey responded

Hello, thank you for taking the time to share the aspects of your visit you found to be most helpful! Ensuring ease of scheduling and transportation during service is our pleasure. Until your next due service, safe travels!

April 20, 2023

The service was quick, the video was informative, and Kenny was very accommodating. A fair experience. More

by DBURZINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Apr 28, 2023 -

BMW of Ramsey responded

Thank you for choosing to bring your BMW to our team at BMW of Ramsey for service! We are happy to read our team member, Kenny, provided you with a fair experience. For any future service needs, we hope you will continue to keep our team in mind.

April 19, 2023

Quick service. Nice place to wait. Close to my home in the great state of New Jersey. More

by SEANOCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 26, 2023 -

BMW of Ramsey responded

It is a pleasure to be serving you and the great state of New Jersey, Sean. Thank you for choosing BMW of Ramsey as your preferred dealer and service center.

April 19, 2023

Juan had been outstanding in handling the repair process of my car following extensive damage caused by a valet park worker. He kept me informed all the way, regularly called me to give me updates and han More

by JULIEN.BELLORGEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras
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Apr 26, 2023 -

BMW of Ramsey responded

Julien, our team certainly understands how important cars can be in our lives, and are happy to have kept you up to date while working to perform the repairs in a timely and quality manner. We will be sure to pass your kind and detailed feedback along to Juan, and hope that you will continue to keep BMW of Ramsey in mind for any future needs.

April 19, 2023

The client experience was outstanding, from the professional service technician to the customer service associate. Well done as usual. More

by stephenmflanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

BMW of Ramsey responded

Thank you for returning to our team at BMW of Ramsey. As usual, we are more than happy to have provided both quality customer and vehicle service. Until your next visit, safe travels.

April 18, 2023

Helpful and professional, excellent follow up while your car is in for service, and afterward: More

by elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia in service, Juan Ferreiras
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Apr 18, 2023 -

elizabeth responded

Thank you for all your help with my 440, the accident was traumatic, and you helped me navigate the process with care and concern.

May 20, 2023 -

BMW of Ramsey responded

Hey Elizabeth, thank you again for choosing BMW of Ramsey. We will always be here to provide helpful and provide communicative, helpful and professional service. For any future automotive needs, we hope to have you back.

April 18, 2023

My only real interactions with the dealership is via my service advisor Anna Marie She is the consummate professional, not only in her customer relations, but in her technical knowledge and mechanical ex More

by fred.walfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Fred, it is a pleasure to know that our team member, Anna, has earned your confidence. We aren't surprised to read her expertise has shined though during her interactions with you, and look forward to having you back at BMW of Ramsey for any future due service.

April 18, 2023

great service though still trying to figure out how to get my weather app back More

by RMETZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Hello, I'm happy to see your vehicle service appointment went great. Should you need help with your weather app, don't hesitate to reach out to our sales team. Most times, they are able to help navigate vehicle displays.

Apr 26, 2023 -

BMW of Ramsey responded

Hello, I'm happy to see your vehicle service appointment went great. Should you need help with your weather app, don't hesitate to reach out to our sales team. Most times, they are able to help navigate vehicle displays.

April 18, 2023

Chris came over to install a new tire on the passenger side. He was very polite and pleasant. More

by Brigitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to our team for tire replacement, Brigitte. We are happy to hear or team provide to be polite while providing this service, and we hope you will consider returning to BMW of Ramsey down the road.

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