BMW of Ridgefield

We had an excellent buying experience at Ridgefield BMW. Friendly, personal service from professionals. Great product, reasonable price and the staff was wonderful to deal with. Highly recommend! Friendly, personal service from professionals. Great product, reasonable price and the staff was wonderful to deal with. Highly recommend! More

I have leased or purchased many cars from BMW Ridgefield and have always had a great experience. My Salesman, Bob Mahoney, is the best in the business. He knows the cars inside and out, and works harder th and have always had a great experience. My Salesman, Bob Mahoney, is the best in the business. He knows the cars inside and out, and works harder than anyone to ensure a great experience before and after he delivers the car. Other dealers play games and never remember you. When I walk into Ridgefield, I am treated like family. You've got to got to BMW Ridgefeld and ask for Bob Mahoney More

Prior to moving to the area, I had a bad experience with a dealer in Long Island. It would take a month or more to get a service appointment and my car was never ready when they said it would be. On my fi a dealer in Long Island. It would take a month or more to get a service appointment and my car was never ready when they said it would be. On my first service visit I told Steve that I loved my car, but so far hated my dealership experience. I believe my exact words were... "They sucked. I hated them. I don't want to hate you. I love my car, but I will change the make on my next purchase if this is not a good experience." They have not disappointed! Steve is the best service professional I have ever worked with. He's got great "car-side manner." He totally understands what is important to his clients and treats everyone like they are the most important one coming through the door. Earlier this month, we bought our third certified used vehicle from Kelly Grant. She is a fantastic sales professional and understands our needs. She listens to what we want and delivers exactly what will fill our criteria. I love my X5 (the second one we've gotten from them) and my husband loves his 528xi. I put 160K miles on my last car and had no maintenance complaints. My husband is thrilled. His last car was a new Subaru... or as I call them Suba-booooos... and was constantly in the shop. For the same money, he's got a reliable certified used vehicle that over delivers in style, luxury and performance. We are really happy. Can't wait to see the new building. More

This was one of the best experiences I have had in purchasing a vehicle. James our sales person went out of his way to ensure that everything went smoothly. Great pricing and customer friendly staff purchasing a vehicle. James our sales person went out of his way to ensure that everything went smoothly. Great pricing and customer friendly staff. I would definately purchase a vehicle from here again. Shopped around at other dealerships, but BMW Ridgefield offerred the best pricing and James was soo wonderful I simply had to purchase from him. More

David Quaglio is the Client Advisor who managed our purchase. He is knowledgeable, conscientious, and professional. He handled every issue which we encountered in an extremely competent and respectfu purchase. He is knowledgeable, conscientious, and professional. He handled every issue which we encountered in an extremely competent and respectful manner. More

I highly recommend Jack and BMW of Ridgefield for great service and a great deal. I ordered a new X5 from them at the end of 2010 and had the most pleasant buying experience I've had in 15 years of car sho service and a great deal. I ordered a new X5 from them at the end of 2010 and had the most pleasant buying experience I've had in 15 years of car shopping. It was the attention to little details, like having our license plates ready to go when we picked up the car, that made the difference here. Also, they didn't play games during price negotiations. Most BMW salespeople I've dealt with have such an unrealistic approach to pricing and are usually quite difficult to deal with. Jack, on the other hand, was quite straightforward, responsive to calls and emails, and a pleasure to deal with. We will definitely think of him first for our next car purchase. More

We really wanted a CPO 328i and were having a hard time finding the right one at the right price. James spent a lot of time digging around the inventory between Ridgefield & Bridgeport. The communication w finding the right one at the right price. James spent a lot of time digging around the inventory between Ridgefield & Bridgeport. The communication was good and he was very honest and diligent. We finally found a 2011 service loaner and bought it! Had the car serviced once so far and they staff was fantastic. More

Excellent contact from everybody there. It looks like if Excellent contact from everybody there. It looks like if anyone want the customer happy and they succeeded ! The following is jut to satisfy the stu Excellent contact from everybody there. It looks like if anyone want the customer happy and they succeeded ! The following is jut to satisfy the stupid rule of 25 words minimum. More

I was looking for a 5 series manual loaded and looked for about 3 months. I went to multiple dealers who didn't have what I was looking for and when I went to see James at BMW of Ridgefield he took down my i about 3 months. I went to multiple dealers who didn't have what I was looking for and when I went to see James at BMW of Ridgefield he took down my information and called me when the car I wanted arrived. Took 2 weeks for the car to arrive but James was the only sales person who called me back out of the 5 dealers I visited. The price and communication was great. I will come back to see James for my wides car More

When I leased my first BMW 328Xi in June 2008, I was delighted by the attention and sincerity extended me by the salesperson ... Ms. Kelly Grant. Having purchased or leased a number of vehicles over t delighted by the attention and sincerity extended me by the salesperson ... Ms. Kelly Grant. Having purchased or leased a number of vehicles over the years from other manufacturers, I found the sales process to be more pleasant and less stressful ... with the kind of caring personal interaction I had not come to expect from auto sales personnel. In the past three years, I have found the Service Department to be equally committed to providing outstanding customer service. Each of my service visits have been handled with respect for my time, and thoroughness (no need to come-back because they did not have a part in-stock or had overbooked for that day). If you had asked me to rate BMW of Ridgefield on "value" (rather than on "price"), I would score them a "6" on a scale of "5". More