BMW of Rochester Hills

Sales Experience I was not planning to buy a new car - however, the sales person Tonya Murray's friendly persuasiveness and professionalism compelled me to buy a new B I was not planning to buy a new car - however, the sales person Tonya Murray's friendly persuasiveness and professionalism compelled me to buy a new BMW! I recommend Tonya and this dealership for car buyers. Kurian Pothen More

New BMW Purchasing a new car from Rochester Hills BMW was a pleasant experience. Brad Paris took the time to emphasize the stability and safety that BMW manu Purchasing a new car from Rochester Hills BMW was a pleasant experience. Brad Paris took the time to emphasize the stability and safety that BMW manufacturing brings to the consumer. Brad's knowledge, patience and professionalism is the primary reason I purchased from this dealership. More

First BMW:) Just a quick note to say how impressed my husband and I were with our experience at BMW of Rochester Hills. Our saleman Erick was knowledgable, frien Just a quick note to say how impressed my husband and I were with our experience at BMW of Rochester Hills. Our saleman Erick was knowledgable, friendly and very helpful. He did everything in his power to make our purchase a fast and enjoyable one. It was one of the easiest purchases we have ever had when buying a new car. We couldn't be happier... Thanks Erick! More

buying a new X4 This is our third purchase of a BMW and second from this dealership dealing directly with Erick G. Professional, responsive and full service as usual This is our third purchase of a BMW and second from this dealership dealing directly with Erick G. Professional, responsive and full service as usual. More

Excellent Customer Relations We have been a repeat customer of BMW of Rochester Hills The reason that we have been a repeat customer is because of the level of customer ser We have been a repeat customer of BMW of Rochester Hills The reason that we have been a repeat customer is because of the level of customer service that is given to us every time we visit the dealership for service or sales . We most recently purchased our First Elite Certified Pre owned 328d sport wagon, and again another great experience. Thanks to Erick Grabruck our salesman who made the process informative and stress free. More

Christmas gift for the wife I wanted to surprise my wife with a new car for Christmas. I shopped around for a while as I wanted to have exactly what she wanted. We eventually c I wanted to surprise my wife with a new car for Christmas. I shopped around for a while as I wanted to have exactly what she wanted. We eventually chose the BMW X4. Great size for her and the 2 kids. Great safety and performance for me to feel at ease with her and the kids. Brad Paris made the deal happen. Also worked it out where I took the car home Christmas Eve with a Bow on it for her to unwrap the next morning. And there was an agreement (simple rental agreement - thanks Wayne W.) with the Dealer that if she was not happy with the choice or did not want a new car, we coud return it, no questions asked. Needless to say, she loved it. Thanks again for a great experience. More

Customer Service Excellence Due to the excellecne in customer care by Erick...I decide to lease / purchase 2 BMW 's this time around He is amajor asset to your organization Due to the excellecne in customer care by Erick...I decide to lease / purchase 2 BMW 's this time around He is amajor asset to your organization Charlie Siracusa Director of Sales Carhartt,Inc. More

Second to none! I went to two different BMW dealers one of which I have worked with before. I don't know what was in the air, but I could not get any proper assistan I went to two different BMW dealers one of which I have worked with before. I don't know what was in the air, but I could not get any proper assistance until I came to BMWS of Rochester Hills. I am fairly high maintenance and Brad worked hard to ensure I was taken care of. When the dust settled, I have a great new car and Brad has a client for life. More

Excellent customer service We bought our first BMW from this dealership. We were just trying to check-out the X5 we saw on their website and we ended up deciding to buy this SA We bought our first BMW from this dealership. We were just trying to check-out the X5 we saw on their website and we ended up deciding to buy this SAV that day. Thanks to Mr. Richard Bell. Aside from being accommodating, respectful and a David Letterman-funny-like person, Mr. Bell is also a very BMW-knowledgeable and honest sales associate. He is very helpful on any post-sales technical support. I strongly recommend this dealership! More

Great i3 lease experience I was interested in leasing an i3 with the range extender and spent a lot of time shopping around looking for the right deal. I had a rough price in I was interested in leasing an i3 with the range extender and spent a lot of time shopping around looking for the right deal. I had a rough price in mind based on information I could gather from owners forums and nationwide advertising. After being quoted more than double than expected at another nearby dealer (which mostly felt like an insult to my intelligence) I tried my luck with Brad Paris at BMW of Rochester Hills. Brad was knowledgeable about the vehicle and immediately knew and offered the dealers best price for the i3s that he had available, which is exactly the information I wanted. Also, there was no pressure, just information and accurate answers to my questions. There was not a perfect match for the car I really would have wanted but the price was actually lower than my target so I decided to take advantage of the great deal. The delivery process once the car was ready was quick and easy and am truly enjoying driving to work and back without using any gasoline. I have told many people now about my positive experience and would recommend Brad and BMW of Rochester to anyone interested in purchasing a BWM. More