
BMW of Rochester Hills
Shelby Charter Twp, MI

Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Second Purchase This was my second purchase from Erick Grabruck. There was never any question about my first choice! A great experience once again! Erick is awesome! This was my second purchase from Erick Grabruck. There was never any question about my first choice! A great experience once again! Erick is awesome! More
The Right Way to Do Dealerships I am currently preparing to lease my fourth successive BMW. My experience over the last 9 years has been unparalleled. The Sales personnel have been I am currently preparing to lease my fourth successive BMW. My experience over the last 9 years has been unparalleled. The Sales personnel have been knowledgeable, personably and efficient. They have provided me all the information I requested and made good suggestions to improve my experience without at any time pressuring me. The service has been such that I bring it up in conversations with my friends. In 9 years I have only had my vehicles in for service 2 or 3 times. In each case the car usually indicated it wanted to be serviced and that was followed up by a call from the dealer. Upon arrival everything was ready and waiting including loaner vehicles when needed. I really can't suggest anything that the dealership could do better. More
excellent service I leased a 3 series coupe from Erick Grabruck. the entire experience was pleasant and easy. I recommend the dealership to anyone interested in getting I leased a 3 series coupe from Erick Grabruck. the entire experience was pleasant and easy. I recommend the dealership to anyone interested in getting a quality car at a fair price. More
Great experience Your sales man Brad Paris did an excellent job. He is polite, patient and very professional. I purchased a CPO 2012 X3 and traded in my old vehicle, t Your sales man Brad Paris did an excellent job. He is polite, patient and very professional. I purchased a CPO 2012 X3 and traded in my old vehicle, the whole process went extremely smooth. He is such a sales man I will work with in the future and recommend him to my family and friends. More
BMW Holiday! Sammi started working with me when I started servicing my 645ci at their dealership. Sammi did a great job putting me in a new BMW that met my needs Sammi started working with me when I started servicing my 645ci at their dealership. Sammi did a great job putting me in a new BMW that met my needs and lifestyle. I love my car and loved my experience at BMW Rochester Hills. All very very helpful, friendly and high integrity. Jane More
appreciation Great experience at BMW Rochester hill. I got 2011 buck Regul in great price. I really want to appreciate the customer service. Spacialy David Griffi Great experience at BMW Rochester hill. I got 2011 buck Regul in great price. I really want to appreciate the customer service. Spacialy David Griffin. More
Purchase new BMW X5 My sales person Sammi Naoum was great , helpful and went out of his way to help me to make the right choice. He called me after to make sure all are f My sales person Sammi Naoum was great , helpful and went out of his way to help me to make the right choice. He called me after to make sure all are fine. More
Great experience with my first BMW PURCHASE. The car is awesome. Love the color and speed. Sammi Naoum has been great with the entire process. Always available to answer any questions. Overall wo The car is awesome. Love the color and speed. Sammi Naoum has been great with the entire process. Always available to answer any questions. Overall would recommend to anyone looking for new car. More
Great experience from start to finish! I found a vehicle I was interested in at this dealership and despite it being nearly 4 hours away, they made the process very easy. After making the t I found a vehicle I was interested in at this dealership and despite it being nearly 4 hours away, they made the process very easy. After making the trip to pick up the car, we were in and out of the dealership within an hour. The financing process was easy, the car was in excellent shape and very clean and Erick was very helpful from start to finish. I would definitely recommend this dealership to anyone in the market for a BMW or any of the other vehicles they have! More
Pleasant Experience I received my 4 series less than two months after ordering it, needless to say I was thrilled with the quick delivery. After the sale I dealt primari I received my 4 series less than two months after ordering it, needless to say I was thrilled with the quick delivery. After the sale I dealt primarily with David Griffin as my client adviser. He was extremely helpful and informative, I would definitely recommend him to others. More