BMW of Rochester Hills

Great Customer Service I received outstanding customer service, focus, and attention while working to lease a vehicle. The staff was extremely knowledeable about the vehicle I received outstanding customer service, focus, and attention while working to lease a vehicle. The staff was extremely knowledeable about the vehicle offerings and helped make my decision easier. I received prompt and responsive service and I would definitely do business again in the future with BMW of Rochester Hills. More

The Best Experience EVER This is a great dealership, I truly have had an ultimate experience when I leased my car. I will definitely recommend them to a friend, they have so m This is a great dealership, I truly have had an ultimate experience when I leased my car. I will definitely recommend them to a friend, they have so many cars to choose from and my sales person ( David Griffin) was very very kind, knowledgeable, patient and helpful, he truly have helped me in selecting the right car and educating me with everything I need to know about my new BMW 528xI. I love my gorgeous BMW car and I am very happy with the decision!! Thank you BMW of Rochester and Dave Griffin!! I am very very grateful... What an ultimate EXPERIENCE... More

Great salesman I contacted Richard Bell who dealt with my parents on their purchase and he went above and beyond to help with my purchase and to help me stay within I contacted Richard Bell who dealt with my parents on their purchase and he went above and beyond to help with my purchase and to help me stay within my budget. More

Easiest Vehicle Purchase WOW...today's ultimate driving machine, is also the ultimate command center of information and technology. Thanks to Richard Bell, he made delivery o WOW...today's ultimate driving machine, is also the ultimate command center of information and technology. Thanks to Richard Bell, he made delivery of my parents (in their 70s) X3 extremely easy. Richard has tons of energy...not to mention tons of patience! Teaching my Mother how to set up hands free phone, favorite stations, navigation, not to mention "push button" park...was remarkable. Richard is a genuine person and a real class act. More

Easy and Enjoyable! I built my BMW online, submitted a request for quote, and immediately received a response from BMW of Rochester Hills. Maryanne, Matthew, Richard and I built my BMW online, submitted a request for quote, and immediately received a response from BMW of Rochester Hills. Maryanne, Matthew, Richard and Mike made the remainder of the purchasing experience enjoyable! This is my first BMW from this dealership and it won't be my last. More

Great! This dealership has always provided great service. Sammi Naoum in sales made sure I was100% satisfied with my new car. Great staff and friendly servic This dealership has always provided great service. Sammi Naoum in sales made sure I was100% satisfied with my new car. Great staff and friendly service. More

A walk in the park My new BMW428i xDrive Convertible is a beautiful, well appointed, brilliantly engineered, and very powerful car, for which I get complements from ever My new BMW428i xDrive Convertible is a beautiful, well appointed, brilliantly engineered, and very powerful car, for which I get complements from everyone I know. However, these people might not realize that behind this gorgeous car stands a group of knowledgeable, attentive and personable individuals; able to help any layman or car enthusiast select the right vehicle. That was certainly my experience with Brad Paris, who turned, what could have been a path of thorns into a walk in the park. He also introduced me to the staff and, of course, to the car. Thank you, Brad! More

BMW of Rochester Hills is the BEST! Product knowledge is king! From new car sales (Brad Paris) to the parts department, BMW of Rochester Hills has the best products and the BEST PEOPLE! Product knowledge is king! From new car sales (Brad Paris) to the parts department, BMW of Rochester Hills has the best products and the BEST PEOPLE! My thanks to the entire staff. Chris Maliszewski 2015 BMW X1 More

Friendly Experience I was a bit cautious about visiting this dealership (I'm a retiree of General Motors). Previous experiences with salesmen when I was a non-employee cu I was a bit cautious about visiting this dealership (I'm a retiree of General Motors). Previous experiences with salesmen when I was a non-employee customer were not good. Brad Paris, the sales person I worked with, was very friendly and helped through the whole process. When I picked up the car, he described operations of the features very well. We also toured the facility and met key personnel who were very welcoming. It has been a very pleasant experience and not at all what I thought it could have been. More

Sammi is the best! It all started 4 years ago I wanted to buy my first BMW but I wasn't sure what I wanted or anything and Im very indecisive. I had been to many dealer It all started 4 years ago I wanted to buy my first BMW but I wasn't sure what I wanted or anything and Im very indecisive. I had been to many dealerships and didnt find them helpful or friendly so I almost gave up untill I met Sammi he helped me find the perfect car to fit me and helped out with everything even dealt with all of my elderly family members coming in to give him a hard time. He is a wondeful guy! Im on my second BMW from him now and will continue to do business with him and BMW of Rochester Hills. More