
BMW of Rochester Hills
Shelby Charter Twp, MI

Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Happy Customer Richard was so great to work with. He was very flexible in our long-distance communications and very prompt and informative with his response to all Richard was so great to work with. He was very flexible in our long-distance communications and very prompt and informative with his response to all of my questions. I was researching different vehicles and different dealerships but I knew after my first conversation with Richard, that I wanted to give him my business. We drove all the way from Grand Rapids to buy a car from him. More
Professional and passionate without being pushy We were so pleased at how easy everything was - from finding the listing, to going in for a test drive, working out the purchase, and getting all the We were so pleased at how easy everything was - from finding the listing, to going in for a test drive, working out the purchase, and getting all the paperwork done. Jason Anderegg was pleasant and professional, spending an appropriate amount of time going over details, answering our questions and making sure we understood everything. His enthusiasm about the cars was clear, but he was not pushy and we are thrilled with our decision to purchase. We also enjoyed working with the manager, Eric Lang, and it was clear the whole team worked well together to make the process easy for us. More
Great Experience on our purchase from Erick Grabruck Erick has been so helpful and friendly in understanding our need and priority. He is so good with the help he gave us. We want to acknowledge his e Erick has been so helpful and friendly in understanding our need and priority. He is so good with the help he gave us. We want to acknowledge his efforts at this time. Good luck Smita More
Happy Camper The BMW dealership of Rochester Hills was such a pleasure to work with. Erick Grabruck helped me shop, sign, and learn how to drive my new car before The BMW dealership of Rochester Hills was such a pleasure to work with. Erick Grabruck helped me shop, sign, and learn how to drive my new car before it left the lot. He also had a bow on it when I arrived to pick it up! I am looking forward to be heading back there next week to have the service department tint the windows on my new ride. More
Great Experience This dealership was a pleasure to work with. Our Sales person Erick Grabruck was very helpful and informative in our decision making. I would certai This dealership was a pleasure to work with. Our Sales person Erick Grabruck was very helpful and informative in our decision making. I would certainly recommend this dealership and Erick to friends and family. More
"New Lease" I have been keeping in touch with Tonya Murray since July, she made sure to update me on promotions and vehicles that may have been of interest. I was I have been keeping in touch with Tonya Murray since July, she made sure to update me on promotions and vehicles that may have been of interest. I was glad that she was patient and consistent. I finally was able to get the car I wanted, with an attractive note! Tonya was great to work with...knowledgeable, respectful and she returned phone calls promptly. Thanks so much Tonya. More
As good as it gets in car sales! My experience at BMW of Rochester Hills was enjoyable start to finish. Jason made the car buying process fun but most importantly stress free, which i My experience at BMW of Rochester Hills was enjoyable start to finish. Jason made the car buying process fun but most importantly stress free, which is not always the case when buying a vehicle. He is both pleasant and professional and willing to go out of his way to offer the best car buying experience possible. I look forward to working with Jason again as well as referring him to family and friends. More
Outstanding Dealership Experience A few days ago, my wife and I took delivery of our second vehicle in 18 months from BMW of Rochester Hills. Most recently, we worked with Brad Paris A few days ago, my wife and I took delivery of our second vehicle in 18 months from BMW of Rochester Hills. Most recently, we worked with Brad Paris and had an outstanding experience from my first e-mail to Brad to driving the car off the lot; he was a pleasure to work with. The service experience with our X3 (the vehicle we purchased in June of 2014) has also been excellent -- loaners are typically available and if not, I've been shuttled to work without issue. The fact that we came back for a second vehicle of this price class should speak volumes for our opinion of the dealership and the staff. More
New lease I had an amazing with my salesperson Sammi Naoum. I bumped into him a couple days prior to getting the lease. He offered me a deal I couldn't refuse. I had an amazing with my salesperson Sammi Naoum. I bumped into him a couple days prior to getting the lease. He offered me a deal I couldn't refuse. He was professional and quick. He got the job done. More
An extended family experience Jason has helped me through the purchase of several cars. He has always demonstrated patience and professionalism. I have referred family and friends Jason has helped me through the purchase of several cars. He has always demonstrated patience and professionalism. I have referred family and friends and they all share my view of Jason More