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BMW of Rochester Hills

Shelby Charter Twp, MI

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1,370 Reviews
If you're in the market for a new or used car, you've come to the right place. The staff at BMW of Rochester Hills is committed to helping you find the right vehicle for your needs. What's more, they're also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest BMW models to hit our showroom, including the 4-Series Coupe and Convertible, the all-new 5-Series, and of course a full line-up of SAV's from the X1 to the X6. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course, whether you choose new or used, BMW of Rochester Hills staffs a team of expert auto finance specialists who can help you find the right loan or lease for your needs. From start to finish, we're by your side to make the buying process as easy as possible. And after you've purchased your next vehicle, BMW of Rochester Hills doesn't go anywhere. Instead, we continue to support you with access to a BMW Genius, an onsite service department, which operates using only certified BMW parts - a combination that's sure to result in many worry-free miles in your vehicle's future. All you have to do is read about us. We don't hire some Reputation Management Company to create an illusion of exceptional service, our posts are real customers giving phrase to specific individuals on our team.
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45550 Dequindre Rd

Shelby Charter Twp, MI

48317

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Showing 1,370 reviews

January 04, 2016

visit to Jonathan Griffin I met Jonathan after he reached me and reminded me of the convenience of going through a explanation and demonstration of all the features of my car w More

by Bruno
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Carlini
January 03, 2016

A very pleasant experience When I went in to the Rochester Hills, BMW dealership, I was not 100 % certain that I wanted to try a BMW. As a matter of fact, I was just comparing More

by LuvmyX5
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammi Naoum
January 02, 2016

Great I called the dealership with questions on a 3 series. Jason Anderegg a sales representative was able to get me in for a test drive. He was very know More

by Bill
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Price
Recommend Dealer
Yes
Employees Worked With
Jason Anderegg
January 02, 2016

Best dealer Best place to go to, bought three cars from this dealer. I was helped by Sammi and he was absolutely wonderful and a great salesman. Nothing but a gre More

by Leeza
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Vazana, Sammi Naoum, Jeff Pegg, Stuart Roehrl
January 01, 2016

Great People. Great Vehicles. From the moment I stepped into BMW of Rochester Hills, I new I was leaving with a new car. Once I got my new car, I knew I was going to become a brand More

by JayP20
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Richard Bell, Jonathan Carlini
December 30, 2015

Amazing! As the ceo of a financial firm I value customer service and customer experience over any other aspect of business. Sammi Naoum is the reason, time and More

by JasonYrocks
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammi Naoum
Dec 30, 2015 -

BMW of Rochester Hills responded

Jason, Thank you for your continued loyalty to our store and the feedback on your Client Advisor Sammi Naoum. It is Sammi's passion for customer service that helps set the pace here at our dealership and it is nice to know that this resonates with valued clients like yourself. Enjoy your newest Ultimate Driving Machine! Happy New Year from the team here at BMW and the Eitel Dahm Motor Group

December 29, 2015

A consummate professional Our sales person Jason was a consummate professional as he helped us navigate the difficult process of evaluating and selecting a CPO vehicle. It was More

by JackB
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Anderegg
December 29, 2015

3rd BMW This is my third BMW with Sammi Naoum. He is very professional, sweet, & I highly recommend him to other BMW customers because he is very willing to w More

by Michelep
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Vazana, Eric Lang, Sammi Naoum
December 29, 2015

Awesome experience Tonya Murray was an excellent salesperson. She worked with me for many months, no pressure, but found me the right car and delivered it efficiently!! More

by gucci345
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Vazana, Tonya Murray
Dec 29, 2015 -

BMW of Rochester Hills responded

Welcome back to the BMW family, we apprieciate your business and dealership loyalty.

December 29, 2015

True BMW Experience I heard that it is not just about the car but also the actual experience during the sales process that matters when purchasing a BMW - I couldn't agre More

by preetham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammi Naoum
Dec 29, 2015 -

BMW of Rochester Hills responded

Thank you for your feedback on your experience, we appreciate the kind words. Welcome to our BMW family and the Eitel Dahm Motor Group.

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