
BMW of Rochester Hills
Shelby Charter Twp, MI

Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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visit to Jonathan Griffin I met Jonathan after he reached me and reminded me of the convenience of going through a explanation and demonstration of all the features of my car w I met Jonathan after he reached me and reminded me of the convenience of going through a explanation and demonstration of all the features of my car which, not being very tech savy myself, I did consider very useful. Jonathan was very patient with me in many ways. Work at the office forced me to be late for the appointment, but Jonathan had no problem at all adjusting his schedule for me. Furthermore, he went bit by bit in explaining the functions and practicalities of all the electronic gear inside the car, most of which I had not noticed myself. In this regard, Jonathan was instrumental in showing me how to make the most of my vehicle, always with a friendly and pleasant attitude. More
A very pleasant experience When I went in to the Rochester Hills, BMW dealership, I was not 100 % certain that I wanted to try a BMW. As a matter of fact, I was just comparing When I went in to the Rochester Hills, BMW dealership, I was not 100 % certain that I wanted to try a BMW. As a matter of fact, I was just comparing the BMW & another luxury vehicle that I was considering, but at least I wanted to drive one so I could make a fair decision. There was no comparison. Sammi made the experience very comfortable & smooth. As a female, I always felt intimidated by the entire car sales/lease experience, however, with Sammi & the rest of the staff, I never felt that way at all. I would not hesitate to recommend them to anyone considering a purchase or lease in the future !!! Love my BMW X5 !!!! More
Great I called the dealership with questions on a 3 series. Jason Anderegg a sales representative was able to get me in for a test drive. He was very know I called the dealership with questions on a 3 series. Jason Anderegg a sales representative was able to get me in for a test drive. He was very knowledgeable and excellent to work with. My call turned into a purchase and I hope to see Jason again when ready for my next vehicle. More
Best dealer Best place to go to, bought three cars from this dealer. I was helped by Sammi and he was absolutely wonderful and a great salesman. Nothing but a gre Best place to go to, bought three cars from this dealer. I was helped by Sammi and he was absolutely wonderful and a great salesman. Nothing but a great expierence everyone should go here. Trustworthy, very professional, and really care about your needs. More
Great People. Great Vehicles. From the moment I stepped into BMW of Rochester Hills, I new I was leaving with a new car. Once I got my new car, I knew I was going to become a brand From the moment I stepped into BMW of Rochester Hills, I new I was leaving with a new car. Once I got my new car, I knew I was going to become a brand loyalist. The staff at this dealership are top notch ...from management to sales to service ...they are the best in the industry! More
Amazing! As the ceo of a financial firm I value customer service and customer experience over any other aspect of business. Sammi Naoum is the reason, time and As the ceo of a financial firm I value customer service and customer experience over any other aspect of business. Sammi Naoum is the reason, time and time again, that I return to your dealership. I wish the rest of your staff had his excitement and customer service skills. More
A consummate professional Our sales person Jason was a consummate professional as he helped us navigate the difficult process of evaluating and selecting a CPO vehicle. It was Our sales person Jason was a consummate professional as he helped us navigate the difficult process of evaluating and selecting a CPO vehicle. It was a real pleasure working with him! More
3rd BMW This is my third BMW with Sammi Naoum. He is very professional, sweet, & I highly recommend him to other BMW customers because he is very willing to w This is my third BMW with Sammi Naoum. He is very professional, sweet, & I highly recommend him to other BMW customers because he is very willing to work with you. More
Awesome experience Tonya Murray was an excellent salesperson. She worked with me for many months, no pressure, but found me the right car and delivered it efficiently!! Tonya Murray was an excellent salesperson. She worked with me for many months, no pressure, but found me the right car and delivered it efficiently!! Awesome experience, awesome salesperson. I would recommend her and the dealership to anyone. They are very professional, willing to work with you, and passionate at getting you what you want. More
True BMW Experience I heard that it is not just about the car but also the actual experience during the sales process that matters when purchasing a BMW - I couldn't agre I heard that it is not just about the car but also the actual experience during the sales process that matters when purchasing a BMW - I couldn't agree with it more after my own experience. Sammi Naoum was my client advisor at BMW of Rochester Hills. He and the dealership were absolutely amazing from the beginning. Sammi worked with me through the entire process (which took several months because I had to special order my 435 xi GC) from selection of the vehicle to delivery. I recommend Sammi and the dealership to anybody willing to purchase the car and the experience. More