
BMW of Rochester Hills
Shelby Charter Twp, MI

Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Purchasing a new BMW X5 Excellent customer service, very quick to respond to all questions, did not pressure me to buy it immediately, even though they were giving me a great Excellent customer service, very quick to respond to all questions, did not pressure me to buy it immediately, even though they were giving me a great deal on a 2015. More
Pleasant Experience I visited BMW last week for test drive, met David Griffin, we didnot go to different car dealer after that. This is my first BMW, enjoying the new car I visited BMW last week for test drive, met David Griffin, we didnot go to different car dealer after that. This is my first BMW, enjoying the new car. Very pleasant experience with Mr. Griffin. He is very friendly, courteous and professional!!! More
Pleasant experience Even with construction going on, they were focused. They took time to go through everything. Car is great and buying experience was pleasant. Sales, f Even with construction going on, they were focused. They took time to go through everything. Car is great and buying experience was pleasant. Sales, finance, management were all helpful. More
GREAT EXPERIENCE! I had a fantastic experience buying my new car at the BMW of Rochester Hills, thanks to Brad Paris. Brad made my upgrade process fast, efficient I had a fantastic experience buying my new car at the BMW of Rochester Hills, thanks to Brad Paris. Brad made my upgrade process fast, efficient and easy. We definitely will be coming to back to this dealer for future upgrades!. I really liked the fact that Brad was more than willing to work with me on a specific car with a specific budget. It proves customer satisfaction is their number one priority ! More
First BMW I worked with Brad Paris on ordering a 228i xDrive Coupe. Was hassle free and the car arrived quicker than expected. Overall a really good experience, I worked with Brad Paris on ordering a 228i xDrive Coupe. Was hassle free and the car arrived quicker than expected. Overall a really good experience, this is my first BMW. I would recommend Brad and BMW of Rochester Hills to my family and friends. More
MY NEW CAR I was so looking forward to getting back into a BMW. So one day i just picked up the phone and called BMW of Rochester. Long story short... Dave pic I was so looking forward to getting back into a BMW. So one day i just picked up the phone and called BMW of Rochester. Long story short... Dave picked up the phone and from my first word to his last word... i knew right then i wanted Dave to sell me a car. He was very professional...very courteous.... and very helpful on getting me back into one. He for sure knows what he is talking about. So kudos to Dave for putting me back into what i have been missing.... A new BMW!! More
Renewed Hope I visited the BMW dealership about 5 days ago and it changed my life. After visiting the local Mercedes dealership with very little acknowledgment, it I visited the BMW dealership about 5 days ago and it changed my life. After visiting the local Mercedes dealership with very little acknowledgment, it was refreshing to be greeted by a team that was willing to help. Mr. David Griffin was a breath of fresh air from beginning to end. Even after the sale, he continued to reassure me that he is available at anytime to assist me in anyway. More
The BEST Tonya and Matt go above and beyond for clients !!!!!! I could have not asked for a better place ,I leased 4 of my BMW'S from this dealership Tonya and Matt go above and beyond for clients !!!!!! I could have not asked for a better place ,I leased 4 of my BMW'S from this dealership More
Drove over 300 miles to do business with Roch. Hills BMW They had the car I wanted. I dealt exclusively with Eric Grabruck. Eric was professional, knowledgeable and gave me the deal I wanted. A very posit They had the car I wanted. I dealt exclusively with Eric Grabruck. Eric was professional, knowledgeable and gave me the deal I wanted. A very positive experience. More
Best customer service i ever had. I was looking to lease a vehicle for my wife quickly. David was able to get everything done within few days ! He just not only explains what is possi I was looking to lease a vehicle for my wife quickly. David was able to get everything done within few days ! He just not only explains what is possible but also gives his recommendation out of his personal experience. The point I enjoyed the most is that he is not too uptight and pretentious like some others "premium" dealerships I faced before who make you feel you entered their BMW Premium world. With David , it's your world and he guides you through it. He also understood we are not native English and paid attention to his speed and made sure we understood everything. Thank you David. More