
BMW of Rochester Hills
Shelby Charter Twp, MI

Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Trading in old purchase for new lease I leased then ended up purchasing my BMW 328 xi and both times a dealt with Erick Grabruck. This time I turned in my 328 while it was in for service w I leased then ended up purchasing my BMW 328 xi and both times a dealt with Erick Grabruck. This time I turned in my 328 while it was in for service with Jeff Pegg and unexpectedly leased a 320xi. Every time I have had my car in for service I have dealt with Jeff and it has been nothing but pleasurable. This experience was just as great with Erick, he always responded to my phone calls in a timely manner and made my experience extremely easy and pleasurable. This dealership sales and servicd departments overall is amazing and over the years has made me a loyal customer. More
Great Service This was our first BMW purchase. We had one call with Dave, a visit to test drive the car, then another visit for delivery. The group really valued This was our first BMW purchase. We had one call with Dave, a visit to test drive the car, then another visit for delivery. The group really valued our time, and helped expedite all aspects of the sales process. Everything discussed was delivered. No surprises or misunderstandings. We are extremely satisfied with our vehicle and the purchase experience at BMW of Rochester Hills. More
Excellent Experience Purchased my fist BMW from BMW of Rochester Hills. Richard Bell was my salesman and he was very friendly and easy to deal with. I would recommend this Purchased my fist BMW from BMW of Rochester Hills. Richard Bell was my salesman and he was very friendly and easy to deal with. I would recommend this dealership to anybody looking for a BMW and a great buying experience. More
Great Experience I had a great experience buying a car from the dealership. Brad Paris was friendly, and professional to work with. I really recommend this dealership I had a great experience buying a car from the dealership. Brad Paris was friendly, and professional to work with. I really recommend this dealership for future car shopping. I am planning to have my next car purchase through BMW of Rochester Hills. More
Perfect service This is my 4th car I purchased from BMW of Rochester Hills. Very professional service and it is always a great pleasure to deal with Frank. This is my 4th car I purchased from BMW of Rochester Hills. Very professional service and it is always a great pleasure to deal with Frank. More
professional, helpful and friend This is the second car I purchased from BMW of Rochester Hills in about a year. Brad Paris was the gentleman who helped me and my family making both This is the second car I purchased from BMW of Rochester Hills in about a year. Brad Paris was the gentleman who helped me and my family making both of the purchases. Brad is very professional and friendly. He provided me with all the information we needed, answered all the questions we had honestly and quickly. It helped me and my family to make a decision very quickly and walked way as a happy customer. I highly recommend this dealership and Brad Paris. More
Perfect customer service Very friendly and amazing to deal with. Always received almost immediate responses on my emails. Very good understanding and explanation of all featur Very friendly and amazing to deal with. Always received almost immediate responses on my emails. Very good understanding and explanation of all features of the car. More
Easy to do business with Even though the show room is under renovation the place is clean, modern and friendly. I live out of state,2 1/2 hours away. I checked out other close Even though the show room is under renovation the place is clean, modern and friendly. I live out of state,2 1/2 hours away. I checked out other closer dealerships and liked this on best. No hassles. I thought my deal was fair. More
Absolutely wonderful experience! Tonya Murray and her sales manager, Matthew, were absolutely amazing to deal with. BMW of Rochester Hills could not come more highly recommended! I ha Tonya Murray and her sales manager, Matthew, were absolutely amazing to deal with. BMW of Rochester Hills could not come more highly recommended! I have had both Audis and Mercedes Benz, and they don't come close to the level of customer service that BMW of Rochester Hills has. More
Brad Paris - Professional ! Brad Paris and BMW of Rochester Hills completed a complex 'lease pull ahead' transaction that allowed me, as a result of Brad's patience, tenacity and Brad Paris and BMW of Rochester Hills completed a complex 'lease pull ahead' transaction that allowed me, as a result of Brad's patience, tenacity and good judgment, to continue to enjoy another [new] BMW for the next three years. More