BMW of Rochester Hills

Great Experience I purchased my first new car from Richard and had an exceptional purchase experience. My wife, who's purchased many new cars, acknowledged that Richar I purchased my first new car from Richard and had an exceptional purchase experience. My wife, who's purchased many new cars, acknowledged that Richard sets the car buying standard and has been great to work with from test drive to after delivery. Richard has always remained available to answer any questions that we've had and the utilization of the technology once we left the lot. We look forward to purchasing another vehicle from Richard in a few years . More

Awesome buying experience! Brad and Matt was able to get us a great deal on a new BMW I3! The best part was how informative and knowledgeable he was about the car. He spent a Brad and Matt was able to get us a great deal on a new BMW I3! The best part was how informative and knowledgeable he was about the car. He spent a lot time with us answering all of our questions! When we picked up the car, he spent even more time showing all the cool features. I love the car and the dealership really helped us decide. We are really glad we bought this car and really happy about getting it at this dealership with the help of Brad! Thank you very much! More

Great experience buying a certified BMW Very positive experience through out the 2 weeks or so we've dealt with a few dealership visits and a number of phone calls. We worked with Frank Sand Very positive experience through out the 2 weeks or so we've dealt with a few dealership visits and a number of phone calls. We worked with Frank Sands for our 2013 BMW X3. Frank is very knowledgeable, professional, and friendly. His sense of humor helped immensely during the negotiations phase as well as after the purchase. I would be glad to recommend this dealership to my friends and would certainly encourage them to work with Frank Sands. More

Exceptional buying experience. I live over 3 hours and a state line away and Dave certainly made it worth it. He was very easy to get a hold of if I had any questions and very promp I live over 3 hours and a state line away and Dave certainly made it worth it. He was very easy to get a hold of if I had any questions and very prompt to respond if he couldn't be reached right away. He kept me 100% informed the entire process so when I finally arrived to see the vehicle we were all on the same page. The price I paid for the vehicle and what they gave for me for a trade-in was very fair. If ever I have a family member or friend in the market for a BMW I will recommend they look here first. It's well worth the drive. More

Professional , Informative and Friendly Our sales transaction covered a period of two and a half weeks with several showroom visits and numerous phone calls. We came in looking at on model a Our sales transaction covered a period of two and a half weeks with several showroom visits and numerous phone calls. We came in looking at on model and purchased another. A no time during this process did Dave give us any other than Professional, Informative and Friendly service. We felt then an now he is there for us. We recommend to friends and family that he should be where they start their auto shopping process. More

great buying experience from helpful staff i gave them five star rating because of the five star service. Sammi Naoum, our sales associate is helpful, prompt, friendly and efficient. Wife and i gave them five star rating because of the five star service. Sammi Naoum, our sales associate is helpful, prompt, friendly and efficient. Wife and I work full time and very long hours, but Sammi pulled some strings so that we could get the car delivery on a Saturday, which is not routine. He also had the car serviced that we were returning to the dealer ship. the price was exceptional too for the 535i x series that we bought from BMW of Rochester Hills. More

BMW First Timer Dave Griffin assessed and found exactly what we were looking for within 20 minutes of our first meeting (428i xDrive Gran Coupe, cold weather package, Dave Griffin assessed and found exactly what we were looking for within 20 minutes of our first meeting (428i xDrive Gran Coupe, cold weather package, navigation, black interior, + other bells and whistles). He made our decision especially easy when he shared that a demo was available with everything we wanted and then some. Our delivery experience was excellent as well. Dave spent a lot of time with us explaining the vehicle's features and we had a very professional and pleasant experience with David de Haan and introduction with Matthew Vazana. I would absolutely refer anyone interested in a BMW to choose BMW of Rochester Hills as their dealership. More

Top-notch customer service and value. I first contacted the dealership via an email inquiry late one evening. The dealership responded first thing the next morning with an email and a pers I first contacted the dealership via an email inquiry late one evening. The dealership responded first thing the next morning with an email and a personal phone call. Once I decided to pursue the particular vehicle, I was assigned to Dave Griffin. He was courteous, knowledgeable and very responsive to my millions of questions. When actually arriving at the dealership, my husband and I were greeted by smiles and "hello's" from nearly every employee. We purchased our vehicle with not one shadow of a doubt left in our minds after the 5-Star treatment we received from Rochester BMW. More

Very good experience Erick provided great information and service during the entire vehicle purchasing experience. I would recommend him to friends and family that are in Erick provided great information and service during the entire vehicle purchasing experience. I would recommend him to friends and family that are interested in purchasing a new or used BMW. More

Flawless delivery! I wanted a particular trim 328d that was not in stock at the dealership -- Dave went the extra distance to get the model I wanted; great service and p I wanted a particular trim 328d that was not in stock at the dealership -- Dave went the extra distance to get the model I wanted; great service and prompt delivery! More