BMW of Rochester Hills

BMW of Rochester Hills provides everything you'd expect from a high quality luxury car dealership. Our salesman, Richard Bell, was courteous and responsive to our requests for information and unders expect from a high quality luxury car dealership. Our salesman, Richard Bell, was courteous and responsive to our requests for information and understanding of the pricing for the BMW X1 we ordered. He ensured we had a no-pressure test drive, allowing us to take our time to experience the X1 completely. He explained the ordering procedures and timelines accurately. When the car arrived exactly as ordered, he took the time to show us the full range of car features. Overall, BMW of Rochester Hills is a professional and service-focused organization. More

Excellent experience from the time I walked in to the dealership. Picking up the car was a pleasure. Richard Bell was wonderful. When I picked up the car he explained things in depth and was able to answ dealership. Picking up the car was a pleasure. Richard Bell was wonderful. When I picked up the car he explained things in depth and was able to answer all of my questions. He made the process seamless More

Our experiment with Richard was very nice he has explained us very well all the fonctionning of the car we have bought, and has been taking care of us even when we have completed the purchase asking explained us very well all the fonctionning of the car we have bought, and has been taking care of us even when we have completed the purchase asking regularly if every things goes right. This was very appreciate from us whom are foreigners and we felt in good confidence More

Matthew and Richard's dedication to the brand is what sold me on BMW. My search was was between two automakers, Audi and BMW. After test diving the S7, I went to see Matthew and Richard to look at the sold me on BMW. My search was was between two automakers, Audi and BMW. After test diving the S7, I went to see Matthew and Richard to look at the 650i. The cars were comparable, but the passion at BMW was unmatched. The hand-off was another excellent experience. Richard went through the entire car inside and out and contacted me the next day to ask if I was in need of any other assistance. Outstanding experience overall. Thank you. More

My wife and I just purchased our first BMW from Eriick Grabruck on Monday and he was just excellent to deal with. Before we left with our car he went over everything with us about the car, from programing Grabruck on Monday and he was just excellent to deal with. Before we left with our car he went over everything with us about the car, from programing the stero to what we need to do if we ever need a tow. We will definitly be back when we need another vehicle. More

Best experience with this dealership continues. Absolutely hassle-free. Both Mathew & Richard were very knowledgeable, respectful, friendly & helpful. Thank you for the experience. Am a customer fo Absolutely hassle-free. Both Mathew & Richard were very knowledgeable, respectful, friendly & helpful. Thank you for the experience. Am a customer forever! More

By far the best customer service I've received. Frank Sands was extremely friendly and very helpful, answering all of my possible questions and acclimating me to my new vehicle. Hands down the greatest d Sands was extremely friendly and very helpful, answering all of my possible questions and acclimating me to my new vehicle. Hands down the greatest dealer out there. I highly recommend this dealership and especially Frank Sands. More

Erick Grabruck was great, very professional. I was interested in a used Ford vehicle and didn't hesitate to purchase once Erick worked with me. My experience was pleasant, so I'll be coming back! interested in a used Ford vehicle and didn't hesitate to purchase once Erick worked with me. My experience was pleasant, so I'll be coming back! More

This is the second BMW that I've purchased from Erick and as always, he provided excellent sales service. I would highly recommend this dealership to anyone looking for a BMW. and as always, he provided excellent sales service. I would highly recommend this dealership to anyone looking for a BMW. More

Wonderful experience at this dealership with our salesman Eric Grabruck. We purchased a vehicle and came back to lease another due to the excellent experience. Eric Grabruck. We purchased a vehicle and came back to lease another due to the excellent experience. More