
BMW of Rochester Hills
Shelby Charter Twp, MI

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1,370 Reviews of BMW of Rochester Hills
The BMW expierence "The BMW " experience" begins with your first and what becomes your most important contact at the BMW dealership with Tonya Murray. She listens tent "The BMW " experience" begins with your first and what becomes your most important contact at the BMW dealership with Tonya Murray. She listens tentatively to every question you ask with a great deal of patience and leaves you with a smile. As you leave the show room and drive away in your new car you feel you have gained a new best friend. More
Outstanding! Thank you Erick! The salesman, Erick, and the manager are true professionals. When I was dealing with Erick, I had a full understanding, at all times! Thank you Erick! The salesman, Erick, and the manager are true professionals. When I was dealing with Erick, I had a full understanding, at all times! Made buying a pre-owned swift and pleasurable. More
Great Service from Brad! Brad Paris went out of his way to ensure that my experience was first class and it was! He was knowledgeable and enthusiastic about the cars that I t Brad Paris went out of his way to ensure that my experience was first class and it was! He was knowledgeable and enthusiastic about the cars that I test drove, Thank you. More
Thank you Erick! BMW of Rochester was recommended to me by a close friend, and specifically requesting Erick Grabruck. Purchasing a new vehicle has never been somethin BMW of Rochester was recommended to me by a close friend, and specifically requesting Erick Grabruck. Purchasing a new vehicle has never been something of pleasure for me. Erick made the process painless, easy, and professional. Every person we met there went out of their way to be helpful and address questions. And . . . I love my new X1!! More
IN/OUT SERVICE Talk about a dealership that handles all aspects of buying a new BMW with lightning. I was able to walk through the entire purchased with no problems. Talk about a dealership that handles all aspects of buying a new BMW with lightning. I was able to walk through the entire purchased with no problems. The salesman, Frank, and the manager were a pleasure to purchased through. And the BMW Z 4 is a beauty to look at and drive. Would recommend this dealership to anyone interest in a BMW More
Effortless Exceptional Experience! From the moment I spoke with the Pre-Owned Sales Manager Eric Lang through the entire process with the Client Adviser Erick Grabruck as well as the Fi From the moment I spoke with the Pre-Owned Sales Manager Eric Lang through the entire process with the Client Adviser Erick Grabruck as well as the Finance Manager David De Haan who made my entire experience a pleasurable, enjoyable and an effortless process! I will definitely be back again when I want to upgrade to my next BMW and will refer friends and family to BMW of Rochester Hills! More
Excellent experience I came in to the dealership thru the Costco discount program. Brad explained how it worked, he showed me the different Sport Utilities and reviewed di I came in to the dealership thru the Costco discount program. Brad explained how it worked, he showed me the different Sport Utilities and reviewed different options. I was very impressed with his professionalism. I had a BMW to sell. I preferred to sell it on my own. Brad gave me helpful tips and called me to check on progress. I ordered my X1, sold my car, and took delivery of my new BMW just last week. Everything went very smoothly. I have already given his name and number to someone in the market for a new BMW. More
Exceptional! This was one of the best car sales experiences I have had! Frank Sands was welcoming, knowledgeable, and made the sales process easy and complete. N This was one of the best car sales experiences I have had! Frank Sands was welcoming, knowledgeable, and made the sales process easy and complete. Never did I feel pressured to make a purchase. He even dropped off our Resistall paint protection packed at my home address. I will definitely be coming back to BMW Rochester Hills! More
Exceptional service provider David is the consummate professional, I get the desire to move products as I've worked sales. He displays a genuine interest in wanting to connect wit David is the consummate professional, I get the desire to move products as I've worked sales. He displays a genuine interest in wanting to connect with you on a personal level. I walked out with a feeling of accomplishment, not just for the tremendous vehicle I purchased, but because I established a relationship with a tremendous guy! More
They worked hard to make a deal happen Sammi Naoum and the rest of the BWM dealership team got creative and worked hard to pull a deal together that resulted in us buying two BMW's - a 528i Sammi Naoum and the rest of the BWM dealership team got creative and worked hard to pull a deal together that resulted in us buying two BMW's - a 528i and a 428i Convertible. More