
BMW of Rochester Hills
Shelby Charter Twp, MI

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1,370 Reviews of BMW of Rochester Hills
Excellent customer satisfaction This is my first BMW and Erick was excellent from start to finish, he accommodated all my needs and we had very good communication. Everything from pu This is my first BMW and Erick was excellent from start to finish, he accommodated all my needs and we had very good communication. Everything from purchase to delivery went very smoothly. The staff are excellent, they go that extra mile to ensure customer satisfaction. More
Thanks to Tonya Murray and Mathew Vazana's hospitality at BMW of Rochester Hills during my visit to the facility on Jan 21 to purchase a preowned certified vehicle. Tonya e and Mathew Vazana's hospitality at BMW of Rochester Hills during my visit to the facility on Jan 21 to purchase a preowned certified vehicle. Tonya educated me what a new customer should know about a 328i. Mathew Vazana helped Tonya and I to finalize the sales. More
Excellent, great attention to detail Jason was great to work with, he answered all my questions and even asked me a few questions to make sure I was receiving all of the information I nee Jason was great to work with, he answered all my questions and even asked me a few questions to make sure I was receiving all of the information I needed. His follow up was outstanding and he delivered on all of his promises. Jason is very personable, you can tell he enjoys working with customers and the other people within the dealership. This is my second vehicle I have purchased from this dealer and I have always had a great experience. More
Man of the Hour David was one of the best salesman I have ever worked with in my years of purchasing cars. I would recommend him to anyone. If you're buying a BM David was one of the best salesman I have ever worked with in my years of purchasing cars. I would recommend him to anyone. If you're buying a BMW, Dave is the man you want to see. Truly a pleasure meeting/working with him. Plan on having a LONG relationship with him and the BMW family. Thanks Dave, Mario More
Thank You We enjoyed working with Erick Grabruck when buying our 328i. My wife loves the car and can't thank him enough for the excellent experience! Thanks Eri We enjoyed working with Erick Grabruck when buying our 328i. My wife loves the car and can't thank him enough for the excellent experience! Thanks Erick! Adam and Joy More
Great! Sammi Naoum was very friendly and did his very best on getting us a good deal and what we were looking for. Great customer service was great! Sammi Naoum was very friendly and did his very best on getting us a good deal and what we were looking for. Great customer service was great! More
BMW 4 Series delivery Sammy Naoum is a terrific salesman. He was very professional from start to finish in getting us the BMW we wanted. Sammy very knowledgeable about th Sammy Naoum is a terrific salesman. He was very professional from start to finish in getting us the BMW we wanted. Sammy very knowledgeable about the vehicles he sells. More
BMW of Rochester Hills made it easy This is my first BMW. Working with Tonya and the team was hassle-free, easy, and enjoyable. This was a significant step up from my prior dealership This is my first BMW. Working with Tonya and the team was hassle-free, easy, and enjoyable. This was a significant step up from my prior dealership experiences. More
Wonderful product knowledge and consideration of my time David was respectful of my time and needs and was able to find the vehicle I wanted. The delivery was well organized and very thorough. He continues David was respectful of my time and needs and was able to find the vehicle I wanted. The delivery was well organized and very thorough. He continues with his follow up several days after my vehicle delivery! More
I LOVE my car, Frank is the BEST! From the moment I walked in the door to the moment I drove away from the dealership in my new (FABULOUS) BMW, I was thoroughly impressed. Frank was i From the moment I walked in the door to the moment I drove away from the dealership in my new (FABULOUS) BMW, I was thoroughly impressed. Frank was incredibly friendly, efficient and a true pleasure to work with. I have never had an experience like this at a car dealership and I was happily surprised. I haven't stopped smiling since my purchase! I have already referred several friends knowing they will be totally satisfied working with Frank & BMW of Rochester Hills. Thanks Frank & BMW of Rochester HIlls! Your new lifelong BMW customer... More