BMW of Rochester

Lousy dealership with shady financing manager …If you Lousy dealership with shady financing manager … If you are doing service after warranty, you are overpaying for everything. Really miss John Holtz Lousy dealership with shady financing manager … If you are doing service after warranty, you are overpaying for everything. Really miss John Holtz ever since West Herr took over it just become meat grinder for stupid people. Unfortunately after 12 years of owning many BMW’s time to move on…Car is only good as long as you can get great service… More

I was treated well, service consultant appeared to be concerned and provided with perfect diagnosis. concerned and provided with perfect diagnosis. More

Todd & Faith were so knowledgeable, efficient & pleasant to work with. They made the buyout an easy experience. Thank you 😊 to work with. They made the buyout an easy experience. Thank you 😊 More

Now my fourth BMW from BMW of Rochester, eighty miles away, twenty miles from the nearest dealer, but without question it’s more than worth it, Both from the standpoint best deals on new vehicles, but t away, twenty miles from the nearest dealer, but without question it’s more than worth it, Both from the standpoint best deals on new vehicles, but the service and support has been outstanding. More

took the car for the demonstration of how the car works we worked with an amazing worker named evan and he not only did his job quickly and very well he was helpful and very cool. If you ever go to bmw of we worked with an amazing worker named evan and he not only did his job quickly and very well he was helpful and very cool. If you ever go to bmw of rochester ask for Evan More

Pleasant, professional, able to conduct business efficiently, I appreciated the speed at which they were able to get me finalized. efficiently, I appreciated the speed at which they were able to get me finalized. More

Fixes my tire issue in a timely manor! Great customer service! Thank you and merry Christmas! service! Thank you and merry Christmas! More

Todd was very professional and made sure that the process went very smoothly and made it a very enjoyable experience . went very smoothly and made it a very enjoyable experience . More

Don’t want gift. I was ready to purchase a new 2022 BMW the best model with all the bells and whistles and was NOT financing and I did have a trade. I guess they didn’t have the 2022 in stock the best model with all the bells and whistles and was NOT financing and I did have a trade. I guess they didn’t have the 2022 in stock More

Sales and service consistently excellent over many years. My most recent service advisor,Briana, was very knowledgeable and helpful in all respects. My most recent service advisor,Briana, was very knowledgeable and helpful in all respects. More