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BMW of Rochester
Rochester, NY
173 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 09, 2026
I’ve had a very disappointing experience with BMW of
Rochester regarding a persistent sunroof leak that has never been properly resolved.
Shortly after purchasing my vehicle, I had a sunroof chip rep
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by red1233
Employees Worked With
todd, another manager of sales, tracy (she was the only good thing about this dealership)
May 04, 2026
The lease process was easy and efficient.
Two visits, one to spec and order the vehicle and one to pick it up. Cameron did an excellent job explaining the options and programming them.
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by None
Employees Worked With
Mitch, Todd, Cameron
March 31, 2026
Outstanding customer service with extremely attentive
individuals in both service and sales. Would highly recommend for someone looking to purchase a BMW
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by bkuz
Employees Worked With
Todd Harper
