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BMW of Rochester

Rochester, NY

4.7
148 Reviews

4250 West Henrietta Road

Rochester, NY

14623

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Showing 148 reviews

June 09, 2023

Awesome courteous quick to help my need. Made sure I was well taken care of. Thanks More

by Carmandujar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
May 17, 2023

I’m start to finish my interactions with Bob Thompson and Mason have been excellent. I was able to purchase the vehicle that I wanted. The process was efficient and easy. I will refer anyone that I know More

by Svallot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Thompson, Mason Smith
May 08, 2023

Service was very fast in and out satisfied with results will recommend there business to everyone More

by adennis3603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
May 07, 2023

Jeff was great. Since I had to contact my husband every 10 mins. He was very patient with me. It is always a pleasure to have my car serviced at your dealership. More

by apleten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Palm
April 26, 2023

Jeff provided exceptional service when I brought my car in for warranty work and tires. More

by KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
April 22, 2023

Only once have I had a problem here. That was whe the tech had an accident with my car in the garage. More

by chuck72151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
April 20, 2023

Fantastic customer service. They knew what I was looking for and had a car ready for me to test drive that I fell in love with and ended up buying it. They are very experienced. More

by Drdryden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Harper, Mitch and Mitch
April 12, 2023

Service was prompt and well done. My service advisor was very helpful with today's service requirements. More

by Cdensmor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
April 04, 2023

Excellent, professional staff and always an excellent experience. I'll continue to support this dealership going forward. More

by cboggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Wing
March 15, 2023

I had an excellent experience at the dealership today and will definitely continue to feel comfortable bringing my vehicle in for service More

by MSMITH3572
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Palm
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